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Southwest Airlines Six Sigma

Southwest Airlines: Prioritizing Customer Service with Six Sigma

You’ve heard recent headlines in the news about certain airlines overbooking and treating their customers harshly when a customer wouldn’t give up their seat when asked. This is the antithesis of Six Sigma core values, and it is no wonder that the airline industry has suffered many blows. One company that has held the number […]

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Six Sigma and KPI’s: Product Recycling Rate

Waste reduction is a meaningful KPI that all corporations and organizations should look into. Likewise, reducing waste is also a critical competent to the Six Sigma methodology. Going hand in hand with decreasing production defects, reducing your overall waste results from due diligence and innovative thinking. However, as more organizations adopt Six Sigma practices, there […]

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Six Sigma and KPI’s: Waste Reduction Rate

One of the core philosophies behind Six Sigma is waste reduction. This idea results from improving your organization’s efficiency and deterring production and manufacturing errors. However, simply saying that you wish to reduce waste can be a rather broad term. To help with this, we will introduce you to a simple KPI that measures your […]

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training

Training & Life: When to Start Your Course

No matter what industry you work in, at some point, gaining Six Sigma certification will be highly beneficial to your career. Although it’s mostly common for professionals in manufacturing and production to enroll in training, countless other industries are now expecting their employees to have a basic understanding of Six Sigma. So, when is it […]

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Six Sigma Green Belt

Overview: Short & Long-Term Benefits from Six Sigma Green Belt Training

As a young professional, you may be considering enrolling in a Six Sigma training program. Like most, you may be wondering what you can gain from the different certifications and courses. Regardless of your current certification or education level, achieving a Six Sigma certificate is an excellent way to fast track your career. However, it […]

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Due Diligence: Fact Checking your Practitioners

It’s the middle of the summer and you’re probably strategizing what’s next for your career come the end of August. Whether you are a recent college graduate, or just looking for new career opportunities, enrolling in a Six Sigma training program is a great way to gain valuable skills that will set you apart from […]

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Pareto Chart

Getting Specific with the Pareto Chart

The Pareto chart is a great Six Sigma tool based on the Pareto principle named after Vilfredo Pareto, an Italian economist. The Pareto principle can be used to divide just about everything up into an 80/20 ratio. An example of the 80/20 principle is exemplified in what Vilfredo Pareto observed himself back in 1906 — […]

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Six SIgma black belt projects

Top 10 Reasons for Six Sigma Black Belt Training

Whether you have just begun your Six Sigma journey or have experience with the methodologies, chances are achieving Black Belt certification has crossed your mind. And, rightfully so! Six Sigma Black Belt certification, for many, is one of the highest achievements accomplishable. For most employers, Black Belts are the superior professional, possessing skills to manage […]

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Six Sigma Case Study: Starbucks

In a matter of 40 years, Starbucks has gone from a stand-alone shop in Seattle to the largest coffeehouse chain in the world. No matter where you live, chances are you can find a nearby location, full with coffee enthusiasts and aficionados, alike. When entering a Starbucks, customers experience a sophisticated atmosphere. The combination of […]

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ebay six sigma

Improved Customer Service at eBay with Six Sigma

Ebay, one of the most successful e-commerce companies worldwide, is a different type of company from traditional retailers, simply because it relies on a lot of small companies and sellers using their platform. Those sellers are eBay’s customers, or members that bring eBay revenue. This business model is now seen among many e-commerce companies in […]

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Lean Six Sigma

Six Sigma and Business Analytics: Lean Six Sigma Analytics

Improving processes with Lean Six Sigma is no easy task; it takes hard work and smart thinking. When implementing Lean Six Sigma, always remember that teamwork is key to solving problems. This is true in all industries, from call centers to software development to manufacturing. It is especially true of the latter. But how do […]

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Image: Money

Six Sigma and Business Analytics: Value Driver Analytics

What is value driver analytics? It is, in basic terms, an assessment and investigation of the usefulness of your business’s value drivers. Ask yourself, where is your business headed? Most businesses tend to know where they’re going and what they want to achieve. However, it can often be difficult to strategize to best your utilize […]

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5 Ways a Six Sigma Governing Body Would Deter Fake Practitioners

It’s one thing to say Six Sigma is in need of a governing body, but it’s another to say how it would function in practice. All we can do at this stage is speculate on what would make an ideal governing body. We should first ask what we want from one. What should it do […]

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Six Sigma Leadership Profile: Mark Cuban

There’s more to Mark Cuban than just owning the Mavericks. Mark Cuban is many things. Businessman, TV personality, author, investor, philanthropist, to name a few. Most people know him from the popular ABC show Shark Tank in which he is one of the ‘shark’ investors. Fact, Cuban has invested close to $20 million throughout his […]

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4th of july six sigma 2017

Celebrating Lean Six Sigma This 4th of July

The 4th of July brings celebration of our country’s freedom and independence, which reminds us of our armed forces and military who protect and serve our country. So how does Lean Six Sigma play a role in all of this? Well, Six Sigma in a matter of speaking, protects the processes of our nation’s military. […]

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Six Sigma Case Study: KLM Royal Dutch Airlines

Since the deregulation of airlines in the United States in the 1970’s, we have witnessed countless mergers, take-overs, and joint ventures form. From TWA and American Airlines to United and Continental, airlines seem to continuously fold into one another. However, one airline continues to be a true inspiration of endurance and stability. Across the pond, […]

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Six Sigma and KPI’s: Return on Innovation Investment

Of course, most professionals are familiar with Return on Investment. Yet, another more insightful key performance indicator is your Return on Innovation Investment (ROII). Most companies and organizations invest a percentage each year into innovations. However, what is your return on these investments? In this article, we will analyze ROII, what it is, and why […]

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Six Sigma and KPI’s: Klout Score

Each day, new companies, organizations, and individuals join the online community of social media. Over the past decade, social media has completely revamped how we conduct business and gain traction. In the past, you would advertise on billboards and in magazines at high costs. Now, you can advertise your organization at nearly no cost and […]

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Call it What You Like, but Success is Spelled DMAIC

We are running a series of sorts on different companies that have implemented Six Sigma into their company culture, and in turn have achieved monumental success. Today we will talk about The Vanguard Group. They are an investment management company based out of Malvern, Pennsylvania, and they have over $4 trillion dollars in assets under […]

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Netflix

Six Sigma Case Study: Netflix

Who doesn’t love Netflix? The ability to watch countless hours of TV shows and movies has single handily revamped the entertainment industry. Where becoming a blockbuster at the movie theater used to the goal, it’s now scoring a production contract with Netflix. While the entertainment company has become a huge success over the past decade, […]

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