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The Analyze Phase of DMAIC

September 8th, 2017

Six Sigma methodologies have had so much success, mainly because it is data-driven. In other words, the data will give you all the information, and based on that information you will know how to proceed. It is working smart without guessing or using the luck of the draw, so the Analyze Phase of DMAIC deserves […]

Six Sigma Plus – Customer-centric Approach!

March 24th, 2017

Six Sigma plus is a customer-centered approach that results in exemplary performance by business centers, all over the world. With strategy, people and processes as its basis this approach helps in streamlining and organizing various business processes to achieve optimum profitability and customer satisfaction. Six Sigma plus is vital for any organization’s continuous improvement and […]

Lean Six Sigma Methodologies Machine Learning

Machine Learning and Six Sigma: Insights and Improvements

March 22nd, 2017

The human brain is a powerful thing. Often likened to a computer, it processes 400 billion bits of information per second and is always learning. The human capacity for learning is unlike any other species, but it is not a characteristic applicable only to people. Science fiction stories have explored the concept of artificial intelligence […]

Failure: Why do Great Six Sigma Project Teams Still Fail?

March 16th, 2017

Six Sigma is defined by teamwork, which, in turn, influences the success of Six Sigma projects. However, even the most foolproof projects can collapse under their own weight if you aren’t careful. And what factor, more than any other, causes these project failures? The answer: Six Sigma project teams. If your team isn’t up to […]

Six Sigma Calling: 9 Ways to Improve Call Center Quality

March 15th, 2017

You might not associate Six Sigma and call centers right away, and we wouldn’t blame you! However, they rely on efficient processes, and high quality control, to maintain optimal results. This makes it the perfect environment to use Six Sigma, maximizing results and upholding quality. Read on and learn how Six Sigma principles can be used to increase call center quality. […]

How to Create a Pareto Chart for Root Cause Analysis

March 13th, 2017

One of the most useful tools in Six Sigma is Root Cause Analysis (RCA). One of the most effective tools in your RCA Toolkit is the Pareto chart. In today’s practical guide, we look at what a Pareto chart can do for you, as well as how, and when, to create your own Pareto chart […]

Six Sigma Gets To The Root Of The Problem With RCA

February 9th, 2016

Organizations and leaders are great problem solvers. We see a problem and we fix it! Well, sometimes we do, but most of the time, we address the surface issues, stick a band aid on it and pronounce it resolved. Within a short amount of time, the original problem resurfaces, causing a great deal of grief, […]

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