Root Cause Analysis Methods

Root Cause Analysis (RCA) Training – Three Day Course

The Root Cause Analysis Training program is for individuals, teams, and organizations who desire to institutionalize an operating system for structured problem-solving.

Complete a project following the 8D Roadmap and apply appropriate methods to solve a problem with an unknown cause. A coach will be your guide as needed.

The Root Cause Analysis (RCA) concepts will help you identify answers to the following questions:

  • How many problems are encountered each year? How many seem to recur?
  • How many have unknown causes? How many have a known cause?
  • Is a team created to solve them? Does the team use a structured process?

Interested in Online Root Cause Analysis Training?

RCA Online Training

Current Schedule for Root Cause Analysis Classroom and Virtual Training

Six Sigma RCA TrainingRoot Cause Analysis Training [ ]

3 Days (T-Th) Aug-03-2021 Dallas, TX $1599 Register
3 Days (T-Th) Aug-17-2021 Virtual Instructor-led Training $1099 Register
3 Days (T-Th) Sep-07-2021 Orlando, FL $1599 Register
3 Days (T-Th) Oct-19-2021 Las Vegas, NV $1599 Register
3 Days(T-Th) Oct-26-2021 Washington, DC $1599 Register
3 Days (T-Th) Nov-02-2021 Virtual Instructor-led Training $1099 Register
3 Days (T-Th) Nov-30-2021 St. Louis, MO $1599 Register
3 Days (T-Th) Feb-01-2022 Houston, TX $1599 Register
3 Days (T-Th) Jan-18-2022 Virtual Instructor-led Training $1099 Register
3 Days (T-Th) Jun-28-2022 Virtual Instructor-led Training $1099 Register
3 Days (T-Th) Aug-16-2022 Virtual Instructor-led Training $1099 Register
3 Days (T-Th) Nov-01-2022 Virtual Instructor-led Training $1099 Register
3 Days (T-Th) Apr-19-2022 Virtual Instructor-led Training $1099 Register

Concepts covered:

Present State Scenario:

  1. A problem is detected
  2. Everyone sees pieces of the true picture
  3. Many pieces could be assumptions, not facts
  4. Each piece generates theories and supporting evidence is gathered
  5. Each theory is consistent with its piece and so becomes “worth looking into”
  6. This feels right because everyone’s doing something to solve the problem

Present State Audit:

  • A fragmented picture and assumption-based theories drive problem-solving activities
  • No procedure for bringing all the pieces together
  • No procedure for separating assumptions from facts
  • No procedure for using the facts to find the cause

Future State “Lean Problem-Solving” Scenario:

  1. A problem is detected
  2. Everyone knows what facts to gather to see the whole picture
  3. Facts and evidence are used as a filter to reject the theories that don’t explain the facts
  4. Theories that explain the facts are worth looking into
  5. This feels right because every theory that gets rejected is time and money saved
  6. The filter is also a “theory generator” that leads us to the cause
  7. A solution profile is developed for sustainable results

Learning Objectives:

  • Know what to do when problems occur
  • Define, validate and decide if the problem should be solved
  • Use a team approach and understand team dynamics
  • Take appropriate interim actions
  • Choose the most appropriate Root Cause Analysis methods for the situation
  • Determine and implement the best sustainable solution

Who Should Attend?

Operations staff in manufacturing and service organizations, managers, process owners, and engineers.

Prerequisites: None

Topics Covered:

  • What Root Cause Analysis (RCA) is, why we need it and when to use it
  • Problem-Solving Process Flowchart (8D Roadmap)
  • Problems vs. Opportunities
  • Preventative Practices
  • Problem Detection & Specification
  • Problem Anatomy = |Should – Actual|*Risk
  • Causes to Determine
  • Cause Structures
  • Situation Appraisal
  • Known vs. Unknown Cause
  • Using Facts, Evidence & Assumptions
  • Interim Actions
  • Using a Team Approach
  • Risk Analysis Tools
  • Importance of Language
  • Cause-Effect Mapping Methods
  • Potential Cause Filters and Generators
  • Human Error
  • Choosing the Best Solution Profile
  • Solution Validation
  • Exercises & Case Studies

Contact Us for more information on the Root Cause Analysis Training