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Six Sigma Tools Know-it-all: Six Sigma Definition

Six Sigma Tools Know-it-all: Six Sigma Definition

Six Sigma is an approach to quality-control and business process improvement that was developed by Motorola in the mid-80s which strives to virtually remove imperfections and flaws altogether. Its main focus was to reduce manufacturing defects to miniscule proportions through constant evaluation and improvement. Since then, Six Sigma has evolved into a philosophy that deals […]

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Avoid complacency and leave your comfort zone!

How to Avoid Complacency and Continually Improve with Six Sigma

Complacency is an epidemic. It kills productivity and can negatively affect your performance. Studies have shown that complacency comes from a lack of engagement, and affects up to 70% of the US working population. This means around three-quarters of American employees are not fully committed to their everyday workplace tasks! As an employer, this should […]

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Learning how to deal with Multi-Cultural Work Environments

Learning how to deal with Multi-Cultural Work Environments

When I was studying Organization Behavior my Professor emphatically proposed that one of the growing concerns in organizations is to deal with the tides of globalization at work. He also remarked that the situation is getting complex as organizations have less knowledge about foreign cultures and are shy about learning more. There is a constant […]

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culture, leadership, six sigma, lean six sigma, 6sigma.us

Culture: Creating An Environment of Sustainment

Is it the culture of your organization that is blocking sustainment? Most will tell you that one of the biggest challenges in implementing a 5S strategy is capturing the elusive element of Sustain. An effective 5S process is built around the elements of Sort, Set In Order, Shine, Standardize and Sustain. Quality leaders are typically very […]

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Six Sigma Leadership

Six Sigma Leadership – The Efficient Way

Six Sigma Leadership Six Sigma is a strategy used in business management and is extensively applied in many industrial sectors across the globe. Motorola is the original creator of Six Sigma. It has achieved great repute for the ability to produce tremendous performance improvements. In terms of implementation, a few firms understand its advantages. Over […]

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innovation, value, quality, 6sigma.us

Innovation: Where Is The Value?

Where is the value of innovation? If you ask business leaders to define value, you are going to get a dizzying variety of answers. Why is it so hard to define the term? Value means different things to different people. The definition depends on what they see as value in their organization. Finding value is […]

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Benchmarking In Process Improvement

Benchmarking In Process Improvement

Benchmarking is a cost-effective methodology to introduce better practices in an organization. Every year, of the annual revenues, companies achieve ten percent. According to consulting firms, these are the companies, which invest in successfully implementing quality initiatives. Research on benchmarking, highlights numerous successful practices across a variety of dimensions of business improvement and management. This […]

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conflict resolution, lean six sigma, 6sigma.us

Conflict: Managing At The Top

Conflict is a natural human condition. That conflict naturally occurs in the business environment. Just like in personal relationships, conflict in business relationships can become a destructive force. This is especially destructive when that conflict occurs between top leaders or the founders of an organization. That negative energy and environment can take a wildly successful […]

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The More Things Change

The More Things Change…

“…the more things remain the same.” As they gathered around the salad bar, one employee said, “that must be the umpteenth announcement this month.” One of the senior employees smiled. “Don’t worry. It’s all talk. There’s never any follow-through. Trust me, I’ve been here long enough. Things will NEVER change around here.” We remembered conversations […]

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customer experience, voc, customer service, lean six sigma, six sigma , 6sigma.us

Customer Experience: You Get What You Give

How many times have you heard that statement? You get what you give. It is like a life mantra we have heard since our childhood. When you think about the customer experience, the old adage could never be more applicable. The problem is that as we grow, those words of wisdom get diluted in the […]

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Multiple Regression

What is Multiple Regression?

Consider a situation where a number of different factors (called predictor or independent variables) interplay to determine an outcome (called the criterion or dependent variable). Depending on what the factors are different outcomes may be achieved. For example, the price at which a house sells (the criterion) may be determined by a number of factors […]

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Image: Poka Yoke, aka 'Mistake Proofing'

Efficient Use of Poka Yoke

Background With billions invested in manufacturing across the world and a lot of talk about Quality Assurance, there is immense focus on what goes on at the production floor space. ‘Statistical Quality Control (SQC)’, ‘total Quality Management’, ‘Zero Defects’ and techniques for Inspection focus on similar issues: How to reduce the number of errors? How […]

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leadership failure, leadership, lean six sigma, six sigma, business, ceo, management , 6sigma.us

Leadership Failure: Are You Stumbling?

Understanding the Trap Leadership failure can happen more often than you think. According to a recent survey, over 40% of new Chief Executive Officers (CEO) fail within their first 18 months. That is a very powerful statement! Newly hired CEO’s enter the arena with confidence and attitude that is success focused. They wouldn’t have gotten […]

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Kano Analysis

Understanding Kano Analysis

Introduction Products have to be consumer centric. The manufacturers of any product must have a clear idea of what purpose their product is promising to serve. In other words, a clear-cut definition of the functionality of the product is very important. A pudding is good only if the person who is eating approves it (in […]

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leadership, business, project manager, six sigma, lean six sigma, 6sigma.us

Leadership: Developing the Essentials

Are You Preparing? Leadership is often misunderstood. Often times, people define leaders as those appointed to positions of authority above them. It is expected that if you hold a position of authority, then you are a leader. Those same people then follow those in positions above them, with sometimes reluctant obedience. They see that their […]

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Risk Assessment

FMEA: Failure Mode and Effect Analysis – Risk Assessment

Need for Failure Assessment Traditionally, a lot of emphasis was placed on designing a product. Those who planned ahead of time were given a pat on the back. Then, most of the effort was positioned towards manufacturing the product. Lastly, the product was checked for any defects or areas where quality was compromised. This cycle […]

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police officer, hiring, six sigma, 6sigma.us

Hiring a Police Officer: Six Sigma Brings a New Approach

Hiring a Police Officer Hiring a police officer can be a lengthy and costly process. Unlike many traditional professional hiring situations, the process for hiring a police officer is lengthy and detailed. A hiring agency must go through a multitude of steps with excruciating detail to ensure they have a candidate that is suitable for […]

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Barriers to Radical Change

Barriers to Radical Change – Six Sigma is Here to Help You

When considering the many barriers to change efforts, a leader can become overwhelmed and easily frustrated. However, most of these barriers can be categorized into three areas, making them seem, perhaps, more manageable. These three categories include cognition, motivation, and obligations. Cognition deals with the way people think. It is understandable that many people hold […]

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Product Branding

Product Branding: With a Little Help from Six Sigma

There is no dearth of advice and wisdom from marketers when it comes to product branding. Open the business section of your newspaper or surf to a marketing site and you’re bound to come across articles on the subject. We’re not sure though if anyone has discussed product branding within the framework of Six Sigma. […]

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Six Sigma Solution

Six Sigma as a Solution

Years ago, a tennis coach told us that the follow-through was just as important as hitting the ball from the racket’s “sweet spot.” He described the follow-through as the swinging of the racket so that the racket ends upward, way above your shoulders. It was much better than hitting the ball and letting your elbows […]

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