Articles

The Six Sigma Method and Design of Experiments

Six Sigma is becoming a proven approach for businesses and organizations to improve their performance. The spectrum of companies actively engaging in Six Sigma today is wide from industrials like Celanese, Caterpillar, GE, Honeywell, and 3M to service/retail organizations like Starwood Hotels, Sears, and Home Depot. Six Sigma has even started in the financial industry […]

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The Effectiveness of Online Training

Online training is known by numerous names and acronyms—computer-based training (CBT), web-based training (WBT), cyber-training, distance learning, e-learning, etc. By whatever name, online training is a method of delivering training through an electronic medium without the immediate presence of a human instructor. By taking advantage of technology, online training can be more cost effective by […]

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The DMAIC Method in Six Sigma

The DMAIC Method in Six Sigma The Six Sigma DMAIC process methodology is a system that brings measurable and significant improvement to existing processes that are falling below specifications. The DMAIC methodology can be used when a product or process is in existence at your company but is not meeting customer specification or is otherwise […]

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Statistical Software with Six Sigma

Six Sigma is about numbers. Six Sigma produces a flood of data about your process that are critical to your success. If you don’t measure it and understand what you are measuring, you can’t manage it. Six Sigma’s clear strength is a data-driven analysis and decision-making process — not someone’s opinion or gut feeling. The […]

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Six Sigma Tools

Statistics are at the heart of Six Sigma’s powerful methodology for quality improvement. It pays to get to know some of the most important of the Six Sigma statistical tools. Control Charts The control chart is the fundamental tool of statistical process control; a proven technique for improving productivity. It monitors the variation of key […]

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Six Sigma solves problems with an unknown solution

Six Sigma is a powerful business improvement strategy. It helps your organization to identify, reduce, and eliminate defects from any product, process, or transaction. More than a “quality” program, Six Sigma is a flexible and dynamic continuous improvement strategy and process initiative that helps your organization uncover solutions. For example, you may know that a […]

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Six Sigma Jobs

The demand for people with Six Sigma expertise is constantly increasing. More and more organizations are discovering the many ways that the Six Sigma methodology can help them grow and improve. As Six Sigma spreads to many different industries beyond its genesis in manufacturing, you can now find many service and government organizations advertising for […]

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Six Sigma for Small Business

It is not surprising that some people may perceive Six Sigma as being only for large corporations. Major corporations such as Allied Signal, Black & Decker, Dow Chemical, Dupont, Federal Express, General Electric, Johnson and Johnson, Kodak, Motorola, Sony, and Toshiba have all rolled out Six Sigma efforts and achieved outstanding results. Yet, it is […]

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Six Sigma as a Way to Develop People

One of the many benefits of Six Sigma is how it helps to develop people. The dual processes of Six Sigma training and Six Sigma projects cultivate excellence in not only product quality and financial savings but also in the knowledge, confidence, and quality of the people in your organization. People are, after all, your […]

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Six Sigma and Online Training

While nothing can exceed the breadth, depth, and quality of direct in-person training, various factors can make it inconvenient. If your organization is serious about Six Sigma training, but find it difficult to get everyone together for instructor-led training, then an online Six Sigma course is a worthy alternative. An online training program can give […]

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Managing Teams and Six Sigma

Managing a Six Sigma team is a considerable responsibility. Six Sigma is a team process and requires cooperation at many levels. No one person can manage a Six Sigma project on their own. Just as it is the organization that benefits from Six Sigma, it is the organization that truly manages Six Sigma. Yet, that […]

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Company Politics and Six Sigma

No grouping of human beings is without some amount of politics. Managing deployment of Six Sigma in your organization will unavoidably run into some personal issues and conflict. However, with deft handling of the personal and political issues that come up, along with patience and perseverance, your Six Sigma deployment will not get derailed. Political […]

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Communication in Six Sigma

Deploying Six Sigma means entering a period of significant change in your organization. Productivity and morale almost always suffers in times of great change. The requirements of change and adaptation and the very human fear of the unknown add to stresses of the work environment. In these times, communication becomes more important than ever. Communication […]

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Six Sigma Deployment in Smaller Organizations

Six Sigma is not just for large multinational corporations. While there are difficulties inherent in implementing Six Sigma in a small company rather than a large business they can be overcome. Six Sigma can work in any size business because the nature of Six Sigma is dependent upon characteristics inherent in any business, not on […]

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Countering the False Notion that Six Sigma is Elitist

Too often, when people think of Six Sigma and black belts they see them as having an elitist connotation. The opinion that Six Sigma is elitist or that black belts are elitist, however, are false. In its purest form Six Sigma is a “way of life” for an organization serious about process improvement. It just […]

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Exploding Six Sigma Myths

Six Sigma doesn’t improve the customer experience.  It may seem that Six Sigma turns the focus away from the customer because it is driven by data. In so many companies, quality improvement is driven by the latest customer complaint, or some manager’s latest issue. This may seem like you are being responsive to the customers, […]

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Six Sigma is about More Than Just Number Crunching

Top executives who know only that Six Sigma is famous and popular have called for the implementation of Six Sigma programs, and, of course, want to see numbers. They may become very enamored with the copious numbers that Six Sigma produces. Unfortunately, they may not want to see more than just a series of reports […]

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Does Six Sigma Need to Have the Support of Upper Management?

The short answer is, “Yes!” The longer answer is, “Yes, and here’s why.” Have you ever had the unfortunate experience of working where management does not fully realize or understand the value of investing the extra time and effort required for quality improvement? Such an experience is certainly not uncommon. You really know the value […]

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Why Six Sigma Will work in Service Environments

Although Six Sigma has its roots in manufacturing, it works just as effectively in service industries. It’s no secret that service environments, such as financial organizations, healthcare providers, retail companies, and hospitality organizations have a harder time applying Six Sigma principles. However, the core principles of Six Sigma allow it to cost-effectively translate manufacturing-oriented Six […]

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