Articles

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Contingency Planning: Safeguarding Your Business Against the Unexpected

Numerous uncertainties can disrupt business operations. May be it natural disasters to various cybersecurity threats, they all need an effective contingency plan. What Makes Contingency Planning Essential? Today a single disruption can trigger a chain reaction of problems. Organizations must prepare for unexpected challenges as recent events like the global pandemic, supply chain disruptions, and […]

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Lean Methodology – Innovation Accounting. Your Complete Guide

Advancement is shrouded in vulnerability, leaving conventional recordkeeping probably incapable of representing its genuine worth. Innovation accounting enters the scene, furnishing a system for testing and overseeing development results. It rose from the eager new business development, spotlighting information-driven, iterative item-making and administration procedures. Realized gains and misfortune might not uncover early-stage venture achievement. Its […]

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customer behavior

The Power of Data: Using Beta Distribution to Analyze Customer Behavior

The utilization of data to make informed decisions has become increasingly crucial in the business realm. It is imperative to possess a thorough understanding of various statistical methods at our disposal. One such method is beta distribution, which proves to be highly useful in analyzing customer behavior. This article will delve into what beta distribution […]

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How to Collect Customer Feedback

Customer feedback is a vital consideration for every business. As a business owner, you need concrete feedback from clients to help you evaluate their satisfaction. You can infer how to adjust your processes to serve customers better with the feedback. Honest feedback doesn’t come from thin air. You must ask clients for their opinions and […]

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voice of the customer

Voice of the Customer: The Questions to Ask

Businesses are often aware of the importance of the voice of the customer. However, asking the right questions is significant to ensure you capture all feedback and requests. The Voice of the Customer can be a significant driver in maintaining brand loyalty, so your customers keep coming back to your brand for your offerings. It […]

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How Lean and Six Sigma are Used in the Transportation Industry

Lean Six Sigma is a process management approach applied in many industries, including transportation. It is a collaborative approach that emphasizes eliminating operational waste and reducing process variation. This article will examine how Lean Six Sigma is used in the transportation sector. What is Lean Six Sigma? Lean Six Sigma is a team-focused managerial approach […]

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By Not Using Six Sigma, It’s Costing Your Business Money

In the quick world of technology — where many companies try to do away with the middleman and cutting corners is a way of life — Lean Six Sigma might seem like taking the long way to cross the street.  The irony is that cutting corners doesn’t work if you aren’t cutting the correct corners. […]

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Becoming Complacent Is Asking for Business Failure

For the businesses that have adapted to the Six Sigma methodology, branding and positioning their company is simple, because those businesses are reinforcing their core mission and what they stand for every single working day. You might say the Six Sigma methodology should be at the core of every business. When a business takes care […]

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Innovation: Where Is The Value?

Where is the value of innovation? If you ask business leaders to define value, you are going to get a dizzying variety of answers. Why is it so hard to define the term? Value means different things to different people. The definition depends on what they see as value in their organization. Finding value is […]

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Conflict: Managing At The Top

Conflict is a natural human condition. That conflict naturally occurs in the business environment. Just like in personal relationships, conflict in business relationships can become a destructive force. This is especially destructive when that conflict occurs between top leaders or the founders of an organization. That negative energy and environment can take a wildly successful […]

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Customer Experience: You Get What You Give

How many times have you heard that statement? You get what you give. It is like a life mantra we have heard since our childhood. When you think about the customer experience, the old adage could never be more applicable. The problem is that as we grow, those words of wisdom get diluted in the […]

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Leadership: Developing the Essentials

Are You Preparing? Leadership is often misunderstood. Often times, people define leaders as those appointed to positions of authority above them. It is expected that if you hold a position of authority, then you are a leader. Those same people then follow those in positions above them, with sometimes reluctant obedience. They see that their […]

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Benchmarking – The acceptable face of cheating

Benchmarking – The acceptable face of cheating What is the ultimate route to business success? There are those who assert that hard work and dedication are the answer to this question.  Business gurus though, might, deride such a simplistic view. It is almost unheard of, for a newly launched product to be immediately profitable. Instead, […]

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Master Black Belt: Are You Ready For The Challenge?

Ready for a Challenge? Taking on more responsibility and moving your career forward is crucial! Not only should you be focused on how to improve your skills in your current role, you must be laser focused on improving your skills for the next level of responsibility. There is no better way to demonstrate your ability […]

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Professional Development: How Are Your Investments Doing?

Are You Investing in Your Future? No matter what you read or hear about highly successful people, there are common habits they practice which can be directly attributed to their success. They have a determined, focused drive to be the best and their habits are religiously practiced. One of the most valuable habits highly successful […]

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Six Sigma and the Marines: Excellence in Partnerships

A History of Excellence Since November of 1775, the Marines have forged a reputation as the premier fighting force in the United States and the world. The Marines proudly preserve their history and constantly strive to maintain a reputation of excellence. The Marines are global leaders, developing expeditionary doctrine and innovations that set the example, and […]

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Six Sigma and the Internet of Things (IoT)

Just What is The Internet of Things (IoT)? Gadgets, electronics and devices: we all have them and they fill our world. As the technology improves, so do they! Part of the improvements with these devices is that they are connected to the Internet. Cars, kitchen appliances, personal devices are just some examples of devices that […]

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Six Sigma Pittsburgh: A Flexible and Focused Training Event

With Six Sigma methodology starting to play an integral role in organizations, training for a Six Sigma professional has never been more crucial. Improving your skills is not only about mastering knowledge related to your specific field, but it’s also about improving interpersonal relationships and communication. Quality training is crucial to the growth and development of any […]

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Six Sigma Gets To The Root Of The Problem With RCA

Organizations and leaders are great problem solvers. We see a problem and we fix it! Well, sometimes we do, but most of the time, we address the surface issues, stick a band-aid on it and pronounce it resolved. Within a short amount of time, the original problem resurfaces, causing a great deal of grief, just […]

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