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Articles

wearable tech

How Wearables Have Revolutionized Healthcare

Wearable technology is transforming the healthcare sector as we know it. These electronic devices have sensors and processors to track vital health metrics and facilitate seamless communication with medical providers. The most common types of wearable devices are smartwatches, smart glasses, smart rings, and the like. Wearable devices collect millions of healthcare-related data points, from […]

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healthcare and ai

AI and Healthcare Innovation: Everything You Need to Know

Artificial intelligence (AI) and machine learning (ML) are relatively new technologies that have considerably impacted the healthcare sector. AI and ML are already improving productivity in the sector and still hold great potential to move the industry forward.  Learn more about our Six Sigma training. How Is AI Impacting Healthcare? Artificial intelligence is transforming healthcare […]

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healthcare and technology

Healthcare and Technology: The Unbeatable Combination

Healthcare is one of the top five industries being transformed by technological innovation. This industry has improved exponentially over the past few decades thanks to technology. Innovation remains high, and the healthcare sector continues to adopt new technology for better outcomes. This article will examine different ways in which technology is transforming healthcare. How technology […]

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ai tools small business

AI Tools Small Businesses Should Use

Artificial intelligence is taking the world by storm and has impacted virtually every industry. Many small businesses now have access to sophisticated artificial intelligence tools that would have been unthinkable a decade ago. The most popular is the ChatGPT generative AI chatbot, but there are many more tools businesses can adopt. This article will introduce […]

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customer lifetime value

How to Calculate Customer Lifetime Value

Customer Lifetime Value (CLV) is a vital metric every business owner should consider. It helps businesses understand how to attract and retain customers and set cost-effective marketing budgets. This article will examine CLV, its importance, and how to calculate it. What is Customer Lifetime Value (CLV)? CLV is the total revenue or profit your business […]

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continuous improvement

Using Continuous Improvement Processes to Fight the Pressures of Inflation

Over the past few years, inflation has been a painful reminder of our economic woes. For a myriad of reasons, these trends, combined with the effects of the COVID-19 pandemic, have wreaked havoc on the nation’s economy. Consumers are feeling the bite of prices, which have slowly eaten away at their budgets. The reality of […]

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Minitab Essentials Training for Six Sigma Professionals

Every industry or trade has some core functions essential to the success of any professionals practicing their trade or craft. For Six Sigma professionals, mastering statistics is vital to their success. One of the most essential tools used for statistical work is the Minitab software package. Combined with other tools, strategies, and data formats, Six […]

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The Best Tools Every Small Business Should be Using

The Best Tools Every Small Business Should be Using

Running a small business is challenging, with owners juggling different roles simultaneously. Consider a business owner handling accounting, inventory management, marketing, and customer support simultaneously – it’s stressful. Fortunately, business owners have access to many software tools to reduce this stress. This article will describe the best tools every small business owner should use. Learn […]

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six sigma higher education

Lean Six Sigma in Higher Education

Lean Six Sigma and higher education may seem mismatched at first. The needs of business, manufacturing, or customer service are different from a higher education institution. It has been said the most optimum way for a university to function is to let the students learn and the teachers teach. However, a closer look at higher […]

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2023 Green Belt Six Sigma training

2023 Green Belt Training and Certification

The Green Belt training and certification program is a comprehensive and dynamic program designed to launch your career as a true Lean Six Sigma professional. The Green Belt certification is ideal for those tasked with improving existing processes. In this program, you will learn the tools and fundamentals in a real-world manner, allowing you to […]

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social listening

Social Listening: Why It’s Important for Brands

If you’re not watching out for what your customers have been sharing about your brand on social media platforms, you’ve been missing out a great deal. Social listening is the art and science of gathering the voice of the customer (VOC) from social media platforms and can provide powerful actionable insights to increase profits and […]

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lean six sigma retail management

Lean Six Sigma and Retail Management

Retail management and Lean Six Sigma are the perfect partners for creating a dynamic of success. The fact is, Americans love to shop, and we demand a wide range of choices in shopping venues and products. America is considered the global home of retail, and we continue expanding the number of international retail giants.  U.S. […]

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lean six sigma supply chain management

Lean Six Sigma and Supply Chain Management

Supply chain management is the lifespan of a product or service, from inception to manufacturing, through final delivery to the consumer. A “chain” or network of suppliers is created on the journey to move the product to its final destination. This is an intricate process that demands optimization. Every step depends on the next for […]

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customer feedback

How to Collect Customer Feedback

Customer feedback is a vital consideration for every business. As a business owner, you need concrete feedback from clients to help you evaluate their satisfaction. You can infer how to adjust your processes to serve customers better with the feedback. Honest feedback doesn’t come from thin air. You must ask clients for their opinions and […]

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lean six sigma airline

Lean Six Sigma in the Airline Industry

Lean Six Sigma in the airline industry could be one of the most in-demand business methodologies in a struggling and beleaguered sector. Even before the pandemic, airlines were not the optimal environment for positive customer experiences. The impacts of the pandemic worsened a toxic customer environment. But, even with these challenges, the industry is rising […]

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Lean Six Sigma in the Restaurant Industry

Lean Six Sigma methodology in the restaurant industry could be one of the most critical practices a restauranteur could implement in their business. In today’s environment, the restaurant business is one of the most dynamic and competitive industries, riddled with challenges in efficiency, razor-thin margins, and a demonstrative customer base. When you consider the volatile […]

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lean and agile

Lean and Agile: How Can They Make a Difference to Your Business

Lean vs agile is the quintessential question businesses often find themselves in dilemmas about. Modern organizations have diverse processes that are highly variable. Ideally, businesses should be using both lean and agile approaches in their processes, based on their nature. The combined approach, instead of deciding between lean and agile, is often the most beneficial […]

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Virtual Training Class Lineup for 2022

We continue to lead the charge for busy professionals seeking to up their game as Lean Six Sigma consultants and practitioners with a lineup of virtual training classes for the remainder of 2022. The November schedule kicked off with a Root Cause Analysis (RCA) virtual training class. The three-day live online course launched November 1st […]

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customer metrics

The Key Customer Metrics You Should be Monitoring

Every business needs constant evaluation to stay on top of their game. As a businessperson, you must pay attention to certain metrics and ensure they’re always at a desired level. Otherwise, you might easily fall behind the competition and lose sales. This article will walk you through some key customer metrics you should continually monitor. […]

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