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six sigma business failure

Failure: Why do Great Six Sigma Project Teams Still Fail?

Six Sigma is defined by teamwork, which, in turn, influences the success of Six Sigma projects. However, even the most foolproof projects can collapse under their own weight if you aren’t careful. And what factor, more than any other, causes these project failures? The answer: Six Sigma project teams. If your team isn’t up to […]

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Six Sigma Call Center

Six Sigma Calling: 9 Ways to Improve Call Center Quality

You might not associate Six Sigma and call centers right away, and we wouldn’t blame you! However, they rely on efficient processes, and high quality control, to maintain optimal results. This makes it the perfect environment to use Six Sigma, maximizing results and upholding quality. Read on and learn how Six Sigma principles can be used to increase call center quality. […]

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Career Change Management Six Sigma Training

Change Management: How to Effect Serious Organizational Change

A strong policy on change management can help a business thrive. Your company needs to adapt to the market and manage change to get a competitive edge. But what does a change agent do? And how do you convince a company that your idea is the best idea? You will learn the soft-skills needed to […]

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Pareto Chart

How to Create a Pareto Chart for Root Cause Analysis

One of the most useful tools in Six Sigma is Root Cause Analysis (RCA). One of the most effective tools in your RCA Toolkit is the Pareto chart. In today’s practical guide, we look at what a Pareto chart can do for you, as well as how, and when, to create your own Pareto chart […]

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How to Earn Fat Salaries as a Lean Consultant

Six Sigma Consultant: How Much Should I Charge for My Services?

So you’re a consultant, now what? A lot of Six Sigma practitioners ask the same question. Before rushing into any new projects, make sure you understand how much you should charge. It’s essential to your career development that you learn how to charge appropriately. Not all consulting firms are alike, and some will specialize in […]

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Six Sigma Strategic Objectives

Be a Trailblazer with Six Sigma Strategic Objectives

It isn’t just individual projects that can benefit from some Lean thinking. You can make serious traction when defining strategic objectives for your company. In Six Sigma practices, strong leadership and team-based effort are important. But without strategic objectives to give your team and organization direction, the results can often fall short of your intentions. […]

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Six Sigma DMAIC solves business problem

How Six Sigma DMAIC Can Solve Your Business Problem

Many reasons exist for a business failure but the technique to solve the business problem is not reinvented each time we face problems. The methodology to solve the business problem is merely conceivable through the ‘Continuous Process Improvement’. Continuous process improvement is considered as one of the techniques to react to the business problem or […]

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Image: root cause analysis steps

Root Cause Analysis (RCA)– Important Steps

Let’s look now at an important tool used in continuous improvement efforts. The tool is Root Cause Analysis (RCA). We will cover steps you can take when using this tool to help solve problems and resolve issues. We should note that Root Cause Analysis is a way of finding a fundamental cause for a problem, […]

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Root Cause Analysis: Most Important 5 Whys

Root Cause Analysis: Most Important 5 Whys

Asking “why” constantly is not child’s play. In fact, it is a favorite technique used in conducting Root Cause Analysis (RCA). This tool is used in identifying the root cause of the problem. What makes it great is that it does not require one to do hypothesis testing, data segmentation, or even use advanced statistical […]

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Root Cause Analysis

Root Cause Analysis (RCA) for Beginners

What is Root Cause Analysis (RCA)? Root cause analysis usually referred to as RCA is an approach used to analyze serious problems before trying to solve them, by which the main root cause of a problem is isolated and identified. A root cause is defined as a factor which by removal would prevent the occurrence […]

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Image: Lean Six Sigma - Beginner’s Guide

Lean Six Sigma – Beginner’s Guide

What is Six Sigma? Six Sigma is firstly introduced by Bill Smith, Motorola’s engineer in 1986 as a multi tools and techniques for continuous improvement. Then used as a central business strategy in 1995 at General Electric. Since then it is widely used in various industrial and services sectors. Six Sigma main goal is to […]

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Six Sigma Training CEU Credit

MBA Or Six Sigma Training – Which is Better for You?

Six Sigma training can make you an asset for just about any employer. An MBA could land you a strong salary. Both are powerful tools that can be used to drive your career advancement, but which is better? For us, the answer is simple: they both have merit and are both good to have. This […]

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Business Benefits of Lean Consulting

Six Sigma in Education: Apply Lean Principles to Your Sector

Six Sigma and Lean principles drive change, allowing businesses to seek out and eliminate waste, cultivate process improvement, and transform profit margins. But the question is, can they be used in the education sector? And how will their application benefit you? Today we answer these questions as we look at how you can apply vital […]

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Root Cause Analysis tools

What Are Common Root Cause Analysis (RCA) Tools?

What is Root Cause Analysis? When you encounter a problem, it is always advisable to get to the bottom of it as quickly as possible. In the business environment, the Root Cause Analysis (RCA) is a technique that allows people to determine the reasons why a particular problem has occurred. This technique identifies the source […]

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Techniques for Root Cause Analysis (RCA)

Techniques for Root Cause Analysis (RCA)

Cause and Effect Diagram, Fishbone Diagram or Ishikawa diagram, is an widely used tool to help users to find the roots causes of the problems they are investigating. The approach combines brainstorming and a concept map. The process has four major steps: identifying the problem; working out the major factors involved; identifying possible causes and […]

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Root Cause Analysis Tool - Fishbone

Root Cause Analysis Tool – The Fishbone

Introduction to Fishbone Diagram Problems are natural and they are inevitable in processes. Problems multiply or tend to exist intensively if they are not figured out at first and with their root cause identification. Strategists today describe root cause as nonconformance, something which is invisible and is more important to be identified than anything else […]

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kaizen

Relation between Kata and Kaizen

We are all actively seeking to improve ourselves. It does not matter if we are working on improving ourselves as individuals, or the company that we work for, constant change is the key to success. Kaizen and Kata go hand-in-hand, when it comes to small-scale improvements. They are very much the same, but they have […]

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Root Cause Analysis (RCA): 5 Whys

Root Cause Analysis (RCA): 5 Whys

One of the tools of continuous improvement, the 5 Whys technique can help, for example, with root cause analysis (RCA) when determining how to solve problems. With 5 Whys you look at the relationship of cause and effect. Your goal is to repeat the question “why?” enough times to get to an answer that will […]

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What organizations are using Kata

What organizations are using Kata?

When it comes to a healthy workplace, it is safe to say that organization and careful planning are two of the key factors that go into making sure the business is set up for success. If there is no organization, things start to fall through, communication breaks down, and before you know it, everyone is […]

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Six Sigma RCA Training - Decision Trees

How to Create a Decision Tree for Root Cause Analysis

Root Cause Analysis is an invaluable skill to have in your Six Sigma toolkit. But how do we use Root Cause Analysis to the best effect? What tool is most helpful for this task? That would be the Decision Tree. This method involves branching between causes and outcomes to illustrate the consequences of your choices. […]

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