Have you ever been on websites such as Yelp, Google, or HomeAdvisor? Well, these websites are all fall under the umbrella of VOC, or Voice of the Customer. This is how important VOC has become to future consumers. Unfortunately, you don’t want to find out that your business doesn’t add up by looking on Yelp […]
The genius of Six Sigma DMAIC is that you use it to improve on existing processes on products or services that already exist, so that what is being done in the existing processes is bringing value to the product or service, therefore meeting the customer’s requirements. More specifically, Six Sigma DMAIC is a structured methodology […]
Today, we are going to go over some great Six Sigma tools we can use in the Improve phase of Six Sigma’s DMAIC process. The Improve phase is very important because here is when you can brainstorm solutions to find which ones are the best and then implement them to solve the issue. The Improve […]
Six Sigma has many tools that will work to improve production and efficiency in any type of business. Today, we are going to highlight the 5S tool and why it is so important. The 5S tool is a great system for handling workplace organization. This tool has a step-by-step template that is easy to follow […]
When we have a problem or issue, we need to get to the root of that problem, otherwise that problem won’t go away. The specific problem will keep happening, because like a bad weed, it will keep popping its ugly, annoying head up and cause the same issue. Root cause analysis (RCA) is a specific technique […]
Since Six Sigma is an all out team effort, it is extremely important to have the right candidates creating those teams. Let’s assume that we have an excellent staff already, but we need to increase our manpower due to turnover. This is when the duties of human resources become extremely important to get the company […]
The origin of Total Quality Management (TQM) had many forefathers in its inception, but was generic in nature. Meaning you could plug the works of Ishikawa, Juran and Deming (just to name a few) into any business and you’d get results — just not the best results for your specific business. Six Sigma has some […]
Not everyone is a great chef, but if you can follow a recipe, you can produce a delicious meal. Not everyone is a great businessperson, but if you follow Six Sigma’s methodologies and tools, you will make your business a success. Our Six Sigma courses provide you with the knowledge as well as the tools […]
Christmas Time is oh so near Children so excited you can hear them cheer Enthusiasm and excitement fill the air And people show love in how they care. Take the time to enjoy the season And be thankful for the reason. Catherine Pulisfer From All of Us at 6Sigma.us!
When problem solving, staying in an organized systematic path is extremely important, otherwise new issues could arise. That’s why the Lean Six Sigma approach called A3 is so genius. Basically, the A3 process is a structured template for solving problems in a continuous matter. The A3 approach is also known as SPS, which stands for […]
The primary goal of Six Sigma is to improve what already exists. We want to work more efficiently and effectively, by eliminating waste, increasing customer satisfaction, which will ultimately generate more profits. So what if you want to design a product that has cost effectiveness already built in? Here is an interesting statistic — about […]
Here’s a basic overview of Design for Six Sigma (DFSS) and when it’s used. DFSS is used when you want to create a new product, service or process. After reviewing your current existing product, service, or process, you realize that process making improvements still won’t close the gap of what is required by your customer […]
The way our mind thinks is one of the main reasons we need to use Six Sigma’s DMAIC template. At work, there is a natural order in which our processes are done. The reasons that things are done in a certain order is because it is efficient, takes up less time (which makes us more […]
As the holidays are edging their way towards us, a little help would be appreciated, so think Lean Six Sigma! If you have a retail business, you understand that the more help a customer receives, the happier they will be. While this definitely applies to customer service, we’re specifically referring to the physical layout of […]
Believe it or not, there is a way of prioritizing tasks that is considered correct, meaning there isn’t idle or wasted time from one task to the next. Each task is layered on top of the previous one, with the end resulting in a well-constructed process for your business. Is it possible to run your […]
Establishing a strong brand is one of the most important things you can do for your business. But what is branding? By definition, it is the practice of creating a name, symbol or logo that for a product or service, creating an image in the consumer’s mind. A strong brand should differentiate a product or service […]
With Costco having approximately 90.3 million customers in 2017, it is very likely you or someone you know is a member of the largest membership retailer in the world. Costco Wholesale is a pioneer in its field; they are the originators of the retail warehouse club venue, and through hard work, diligence, and the use […]
With the aging population increasing, we are starting to see the rise of chronic diseases. On a positive note, our older population is educating themselves on high-quality medical care and following a healthier lifestyle. On the downside, this puts added pressure on the already failing healthcare system. Implementing Lean Six Sigma methodologies could significantly improve […]
The word Kaizen means “improvement” in the Japanese language. When the same word is used in the workplace, it means a continuous improvement that involves the entire staff. It is a philosophy or mindset; the entire organization is involved and engaged in its own improvement. It is a company culture where everyone is truly interested […]
Important Key Principles in Six Sigma The reason Six Sigma works is because of its key principles. If every business followed these principles, there is no doubt that the number of business successes would dramatically rise. Value Customer focus and requirements: This is the main staple of business success, really understanding what is important to […]
