lean six sigma airline

Lean Six Sigma in the Airline Industry

Lean Six Sigma in the airline industry could be one of the most in-demand business methodologies in a struggling and beleaguered sector. Even before the pandemic, airlines were not the optimal environment for positive customer experiences. The impacts of the pandemic worsened a toxic customer environment. But, even with these challenges, the industry is rising […]

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Lean Six Sigma in the Restaurant Industry

Lean Six Sigma methodology in the restaurant industry could be one of the most critical practices a restauranteur could implement in their business. In today’s environment, the restaurant business is one of the most dynamic and competitive industries, riddled with challenges in efficiency, razor-thin margins, and a demonstrative customer base. When you consider the volatile […]

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lean and agile

Lean and Agile: How Can They Make a Difference to Your Business

Lean vs agile is the quintessential question businesses often find themselves in dilemmas about. Modern organizations have diverse processes that are highly variable. Ideally, businesses should be using both lean and agile approaches in their processes, based on their nature. The combined approach, instead of deciding between lean and agile, is often the most beneficial […]

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Virtual Training Class Lineup for 2022

We continue to lead the charge for busy professionals seeking to up their game as Lean Six Sigma consultants and practitioners with a lineup of virtual training classes for the remainder of 2022. The November schedule kicked off with a Root Cause Analysis (RCA) virtual training class. The three-day live online course launched November 1st […]

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customer metrics

The Key Customer Metrics You Should be Monitoring

Customer metrics are an indication of how well customers perceive your brand and its offerings, and how satisfied they are with them. It’s a great way to measure customer feedback and fine-tune your products to better meet customer needs.  In this article, we’ll review the fundamental customer metrics and see what makes them important for […]

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2023 lean six sigma training

2023 Lean Six Sigma Training Schedule Announcement

We continue to bring the next generation of Six Sigma leaders and experts to the forefront of the industry with the new schedule of 2023 Lean Six Sigma training classes. Scheduled January 2023 locations include Chicago, Dallas, and Miami for White Belt, Yellow Belt, Green Belt, Black Belt, and Master Black Belt courses, in addition to […]

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total quality management

A Detailed Guide on Total Quality Management

TQM (Total Quality Management) is an integrated approach for organizations to achieve long-term success and excellent customer satisfaction. The TQM approach takes the route of management optimization and enhancement. This methodology involves all members of the organization equally participating in improving processes, products/services, and the culture of the organization and their respective roles. TQM aims […]

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lean vs agile

Lean vs Agile: Which Supply Chain Should You Choose?

What is a Lean Supply Chain? A lean supply chain uses lean principles to cut down costs. High volumes of products are produced by reducing variation in processes and eliminating all entities that don’t contribute any value to the customer.  Lean works by first identifying the wastes, which take many forms including overproduction, underproduction, inventory […]

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lean supply chains

Lean Supply Chains: Everything You Need to Know

Supply chains are at the heart of modern manufacturing. No company can afford to overlook the slightest possible optimizations in the supply chain that have the potential to make it more resilient and sustainable. Lean supply chains are a promising solution to most of the supply chain management challenges, as they remove all complexity from […]

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Best Supply Chain Management Software

5 Best Supply Chain Management Software 

Supply chain management (SCM) software is designed to enable businesses to manage the supply chain end-to-end, helping them track and control operations in a seamless manner. The key to the power of SCM software is that they present all information in a centralized place for companies to have a bird’s eye view of all operations. […]

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voice of the customer

Voice of the Customer: The Questions to Ask

Businesses are often aware of the importance of the voice of the customer. However, asking the right questions is significant to ensure you capture all feedback and requests. The Voice of the Customer can be a significant driver in maintaining brand loyalty, so your customers keep coming back to your brand for your offerings. It […]

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Six Sigma Tools

Two Sample T-Hypothesis Test and its importance in Six Sigma

We cannot undermine the contribution of statistics in successful Six Sigma projects. In this article, we will discuss one of the most commonly used statistical tests in the Six Sigma – Two Sample T-Hypothesis Test. The Two-sample T-test compares the average difference between the two groups. It helps us understand if there is some significance […]

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six sigma vs lean

Six Sigma vs Lean: Everything You Need to Know

Lean and Six Sigma are two of the most popular optimization approaches that businesses the world over use to deliver greater value to their customers while also increasing their net profits. However, too many people confuse Six Sigma vs Lean, which is understandable considering how much these approaches have in common. That said, there are […]

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Voice of the Customer

Voice of the Customer and Lean: An Essential Guide

Customer acquisition is but the start of a long journey. Businesses work hard to retain customers considering the higher costs of acquiring new customers. Understanding what your customers need at a particular point in time should be your priority.  Businesses should ask customers what they feel about their products and how they could be improved […]

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rca in healthcare

Importance of Root Cause Analysis in Healthcare industry

The Healthcare industry underwent a roller coaster journey, especially during the pandemic. The pandemic not only posed trivial challenges to many industries, Healthcare in particular, unveiling many bottleneck situations. As situation gets under control now, it has raised a need for strategic intervention, making sure we are rise aptly to any emergency or dire situation(s). […]

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Know How To Pick A Right Project for DMAIC

DMAIC methodology is one of the most widely used concepts to improve a process or function. It has many uses and applications. It can be used to create business strategies, work-flow, and most importantly conduct and implement Six Sigma projects. If you want to learn about what DMAIC is, how it works, read: DMAIC: Approach […]

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what is green manufacturing

What is Green Manufacturing?

Green manufacturing is fast becoming a mainstream trend, as more and more businesses strive to become sustainable and leave a positive footprint on the environment, rather than degrading it, as has been an unfortunate side-effect of traditional industrial manufacturing across sectors.  Pollution is a major global problem, which has brought about other challenges including global […]

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business strategies

Creating a Business Strategy With Six Sigma DMAIC

Six Sigma offers great tools and methodologies under its wing to offer one of the most resourceful ways to make business functions and organizations more effective. Six Sigma revolves around process improvement, understanding what causes faults and defects, and how we can improve and control the effectiveness of the changes made. One of the most […]

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oil and gas industry

Lean Six Sigma Usage in the Oil and Gas Industry

Overview Lean Six Sigma is a methodology used to improve business functionality and make it more efficient in the process. The main objective of Six Sigma is to implement a process that systematically gets rid of inefficiency and defects. Six Sigma uses a set of quality management methods, using statistical data and creating a special […]

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lean six sigma principles

Lean Six Sigma Principles: Understanding the Core Elements

Lean Six Sigma is all about combining the best of Lean and Six Sigma approaches. Companies of all scales, from Fortune 500 to startups stand to benefit from this system, which ensures lower expenditures, higher productivity, and increased revenues. In this article, we’ll take a look at the Lean Six Sigma principles and see how […]

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