fbpx

Articles

Six Sigma Call Center

Six Sigma Calling: 9 Ways to Improve Call Center Quality

You might not associate Six Sigma and call centers right away, and we wouldn’t blame you! However, they rely on efficient processes, and high quality control, to maintain optimal results. This makes it the perfect environment to use Six Sigma, maximizing results and upholding quality. Read on and learn how Six Sigma principles can be used to increase call center quality. […]

View More

Career Change Management Six Sigma Training

Change Management: How to Effect Serious Organizational Change

A strong policy on change management can help a business thrive. Your company needs to adapt to the market and manage change to get a competitive edge. But what does a change agent do? And how do you convince a company that your idea is the best idea? You will learn the soft-skills needed to […]

View More

Pareto Chart

How to Create a Pareto Chart for Root Cause Analysis

One of the most useful tools in Six Sigma is Root Cause Analysis (RCA). One of the most effective tools in your RCA Toolkit is the Pareto chart. In today’s practical guide, we look at what a Pareto chart can do for you, as well as how, and when, to create your own Pareto chart […]

View More

Voice of the Customer (VoC) Is Always First at Halo Top

Six Sigma holds the Voice of the Customer (VOC) in very high regard. VOC encompasses the expectations, preferences and requirements of your customers/clients. Let’s face it — without your customers, you wouldn’t have a business, so it would make sense to make them top priority. Now let’s take the VOC further. What if you were […]

View More

How to Earn Fat Salaries as a Lean Consultant

Six Sigma Consultant: How Much Should I Charge for My Services?

So you’re a consultant, now what? A lot of Six Sigma practitioners ask the same question. Before rushing into any new projects, make sure you understand how much you should charge. It’s essential to your career development that you learn how to charge appropriately. Not all consulting firms are alike, and some will specialize in […]

View More

Six Sigma Strategic Objectives

Be a Trailblazer with Six Sigma Strategic Objectives

It isn’t just individual projects that can benefit from some Lean thinking. You can make serious traction when defining strategic objectives for your company. In Six Sigma practices, strong leadership and team-based effort are important. But without strategic objectives to give your team and organization direction, the results can often fall short of your intentions. […]

View More

Six Sigma DMAIC solves business problem

How Six Sigma DMAIC Can Solve Your Business Problem

Many reasons exist for a business failure but the technique to solve the business problem is not reinvented each time we face problems. The methodology to solve the business problem is merely conceivable through the ‘Continuous Process Improvement’. Continuous process improvement is considered as one of the techniques to react to the business problem or […]

View More

Step-by-Step Guide to Six Sigma

Your Step by Step Guide for Six Sigma

Six Sigma widely use DMAIC approach during continuous process improvements as DMAIC is a data-driven quality strategy. DMAIC approach that includes Define, Measure, Analyze, Improve and Control Phase improves the process and ensures best possible results during the continuous process improvements. Define Phase is the initial stage of the Six Sigma project that identifies and […]

View More

Image: DMAIC Approach in Lean Six Sigma

DMAIC Approach in Lean Six Sigma

Six Sigma Concepts are used to improve the effectiveness and efficiency of business performance. The statistical representation of Six Sigma describes the performance of the process. A process is said to achieve Six Sigma only if it doesn’t produce more than 3.4 defects per million (DPM) opportunities. Six Sigma focuses on process improvement and reduces […]

View More

Best practices of using Six Sigma in DMAIC

Best Practices Of Using Six Sigma DMAIC

If an organization is not able to deliver the product or service within the delivery date affecting their production capacity and lead time or the organization looks for the continuous process improvement to be competitive in the marketplace then the organization should not face a problem to use Six Sigma methodology. Six Sigma identifies the […]

View More

Understanding 5S in Kaizen

Understanding the 5S’s of Kaizen

Let’s look now at details of the 5S’s of the Kaizen continuous improvement approach. Let’s first note that 5S is the name of a way of organizing the workplace. The letter S refers to the first letter of each of 5 words. Each is a Japanese word starting with this S sound. When you use […]

View More

Kaizen Helps You Generate Business Opportunities

Discover How Kaizen Helps You Generate Business Opportunities

Let’s look more closely now at generating business opportunities and how the continuous improvement approach of Kaizen can help. Kaizen and business opportunities When we look at business opportunities, we can think of new businesses and new opportunities for existing businesses. Kaizen can help you create an atmosphere of continuous improvement to give you a […]

View More

Lean Certification Levels: Explained

Lean Certification Levels: Explained

We now look at levels for Lean certification. This certification verifies the knowledge that an individual has concerning Six Sigma and Lean methods. The levels include Black Belts and Green Belts. Before we go into details lets remind ourselves that Six Sigma includes tools and techniques for process improvement and reduction of defects. With Six […]

View More

DMAIC - Things to know

Six Sigma DMAIC – Things to Know

Six Sigma improves the capability of the business process and reduces cost, saves time and increases revenue through qualitative and quantitative techniques. The qualitative and quantitative techniques involve a data-driven approach. Since Six Sigma involves a data-driven approach, it is supported through a well-implemented metrics program. Six Sigma includes two methodologies DMAIC and DMADV to […]

View More

Discover Kaizen Methods - New Way

Discover Kaizen Methods – A New Way

Let’s look now at the specific methods you can use to benefit from the Kaizen approach. These methods can help you improve productivity and quality to give you a competitive edge and improve business results. The Toyota experience of using Kaizen shows how you can improve competitiveness and results using the continuous improvement approach of […]

View More

Image: root cause analysis steps

Root Cause Analysis (RCA)– Important Steps

Let’s look now at an important tool used in continuous improvement efforts. The tool is Root Cause Analysis (RCA). We will cover steps you can take when using this tool to help solve problems and resolve issues. We should note that Root Cause Analysis is a way of finding a fundamental cause for a problem, […]

View More

Six Sigma Tools

Dummies Guide to Top Six Sigma Tools

Let’s have a view now of top Six Sigma Tools and remind ourselves that Six Sigma refers to a method for reducing and eliminating defects. The method is data-driven and disciplined and can apply to manufacture and other industries. Let’s look at Six Sigma tools that can help you implement Six Sigma projects. These Six […]

View More

Getting Your Business Competitive Edge With Kaizen

Getting Your Business Competitive Edge With Kaizen

Let’s see how Japan became more competitive and what you can do in a similar way. After World War II, American experts helped to rebuild Japanese industry. The first program about Kaizen appeared in the 1950s when the concept began to emerge as a major force in industry. Edwards Deming played a key role as […]

View More

Know About Kaizen Philosophy

Everything You Wanted to Know About Kaizen Philosophy

The philosophy of Kaizen has many facets, and the basic idea behind the philosophy involves improvement and change. This improvement ties into the success and competitiveness of an organization. Let’s see how? What’s in a Word Kaizen is a Japanese word that means change for the better. When applied to an organization this change means […]

View More