Articles

customer service six sigma voc tool

Great Customer Service is a Signature Six Sigma Move

Back in the day, it was common practice for company staff to make it their business to know every customer by name — or at the very least, learn something special about them. This would be part of the customer service experience, and make the customer feel like part of the family. This created customer […]

View More

Analyze your project without losing time and motivation!

Six Sigma and DMAIC in Focus: A – Analyze Your Six Sigma Project

This article is the third part in our series on the principles of Six Sigma, focusing on Analyze within the DMAIC framework. You can find the rest of our series here. Day three into our DMAIC in focus series sees us analyzing Analyze. Aside from getting meta, we are going to look at how successful analysis […]

View More

Image: DMAIC Measure - How to measure the impact of your Six Sigma Project

Six Sigma and DMAIC in Focus: M – Measure Your Six Sigma Project

This article is the second part in our series on the principles of Six Sigma, focusing on Measure within the DMAIC framework. You can find the rest of our series here. Yesterday we started our series on DMAIC in focus with a deep-dive into Define. Today we take a more measured approach and will give you […]

View More

Define Your Problem with DMAIC

Six Sigma and DMAIC in Focus: D – Define Your Six Sigma Project

This article is the first part in our series on the principles of Six Sigma, focusing on Define within the DMAIC framework. You can find the rest of our series here.   Working in Six Sigma, one of the first things you will hear about is DMAIC. It’s as much a part of the landscape […]

View More

Six Sigma Teachers Training Blog

Great Teachers Created by Six Sigma

Everybody assumes if a person knows how to do something, that they can also teach it. This is true if we are dealing with a manual activity, such as cleaning a dog kennel or mowing a lawn. But for tasks that are more intricate, such as learning algebra or training a person to teach others, […]

View More

Six Sigma in Your Day Means More Time to Play

Six Sigma in Your Day Means More Time to Play

We live our daily lives with absolutely no regard to waste unless we are forced to because of extenuating circumstances. We waste time, resources, and just about anything you can think of. Consequently, we never have enough hours in the day to finish what we set out to do. We often run errands out of […]

View More

infographic, dmadv, dmaic, lean six sigma, six sigma tools, 6sigma.us

Infographic: DMAIC vs. DMADV – What Are The Differences?

Knowing the capability and reach of Lean Six Sigma professional tools is crucial to your success. This infographic outlines one of the most common questions among Lean Six Sigma professionals: what are the differences between DMAIC and DMADV? Understanding these dif-ferences is means getting the most effective results from a project. Both tools have a […]

View More

Image: Design for Six Sigma training

6Sigma.us Presents Comprehensive DFSS Training

Let’s Define DFSS (Design for Six Sigma) What is DFSS and how does it apply to the practice of Six Sigma? Simply put, DFSS is a tool available to the Six Sigma practitioner to develop products, services and products. Unlike DMAIC, which improves existing products or services, DFSS is specifically designed with the customer in […]

View More

Six Sigma DMAIC training

Understanding DMAIC Within Six Sigma

As we head into 2016 and into another full training schedule, we receive many inquiries about various aspects of Six Sigma before classes even get started! One question we often receive is about the DMAIC methodology. If you’re not familiar with DMAIC model, here’s a simple breakdown: D: Define the problem M: Measure process performance A: Analyze the […]

View More

5 Why's - Six Sigma

Why?

The most power, befuddling and frustrating question a person can ask or be asked. From a very young age, we use ‘why’ as a tool to understand and sometimes frustrate those giving us instruction or explaining things to us. A child can freeze and frustrate a parent’s actions by asking the simple question ‘why’. As […]

View More

Value of Lean Six Sigma in Manufacturing

What is the Value of Lean Six Sigma in Manufacturing?

Do we really understand the value of these two methodologies? Two methodologies? Really? Yes, Lean and Six Sigma are two separate methodologies. They are commonly combined in discussion, and the roles are not clearly differentiated. Each methodology has tremendous value alone, but combined, they can be a powerful tool in any business setting. Let’s talk […]

View More

Make that Lean and Mean!

It Takes a Leader When you hear the words “lean manufacturing”, what springs to mind? That you’re getting an inferior product because cost reduction efforts take precedence over customer satisfaction? That a manufacturing facility is ill-equipped or else has obsolete machinery that no longer meet today’s standards? That the product you just purchased came out […]

View More

Design for Six Sigma

Design for Six Sigma (DFSS) is the application of Six Sigma principles to the design of products and their manufacturing and support processes. Whereas Six Sigma by definition focuses on the production phase of a product, DFSS focuses on research, design, and development phases. DFSS combines many of the tools that are used to improve […]

View More