Lean Six Sigma Training Certification
May The Force Be With You Force Field Analysis is a powerful tool used to clearly understand the true position of a process. When trying to understand a process or a “why” there will always be proponents and detractors. Debates will ensue with lively arguments from both sides of the issue, clearly advocating their positions as […]
Improving Quality in the Insurance Industry How many times have you had a negative experience with the insurance industry? From a phone call with customer service, to dealing with underwriters, to having a confusing and pressured experience with an agent, the industry can be frustrating. Insurance is a product that plays a crucial part of […]
5 Whys Inspiration Part of the morning routine of coffee and working through a to-do list for the day, the morning network news is always going in the background. We filter out the fluff and our attention is piqued when a story is of significant value or importance. Recently, our attention was drawn to an […]
Even the powerful need to lose some fat. Close to two years ago, a report was published online about an award that was given at Hanscom Air Force Base to a Mr. Harvey Dershin, Vice President of Aon/Rath & Strong. Presenting the award was Major General Arthur J. Rooney, Vice Commander of the Electronic Systems Center […]
The key to efficiency in any business or organization is its processes. By processes, we mean the steps and actions that must occur for a particular outcome to be achieved. When those processes go wrong, occur too slowly, or simply don’t work, the business or organization does not succeed. Just as processes are the heart […]
Six Sigma is about numbers. Six Sigma produces a flood of data about your process that are critical to your success. If you don’t measure it and understand what you are measuring, you can’t manage it. Six Sigma’s clear strength is a data-driven analysis and decision-making process — not someone’s opinion or gut feeling. The […]
Statistics are at the heart of Six Sigma’s powerful methodology for quality improvement. It pays to get to know some of the most important of the Six Sigma statistical tools. Control Charts The control chart is the fundamental tool of statistical process control; a proven technique for improving productivity. It monitors the variation of key […]
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