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Posted 05/31/2024


Job Title: Senior Project/Program Manager

Company Name: Wake Forest University School of Medicine (WFUSM)
Job Identification: 106743
Job Category: Professional Services
Posting Date: 05/31/2024, 08:47 PM
Job Schedule: Full time
Job Shift: Day
Locations: Medical Center Blvd, Winston Salem, NC, 27157, US


North Carolina

The Senior Project and Program Manager is responsible for driving all aspects of small, medium and large-scale academic initiatives on behalf of the Undergraduate Medical Education (MD Program) department under the Wake Forest University School of Medicine (WFUSM) within the ADVOCATE HEALTH system. The Sr Project Manager is an expert project/program manager, with deep experience driving cross-organizational and enterprise-level initiatives across multi-region and department stakeholders. The Sr Project/Program Manager will rely on project/program management expertise and principles to drive progress in department-wide initiatives for which the department’s and enterprises’ most senior leaders are the key stakeholders. Regular partnership with enterprise and department leaders is expected to successfully lead and implement the portfolio of institutional projects that have Enterprise-wide impact. This position will be able to manage a team and be an effective component to WFUSM’s Undergraduate Medical Education (UME) Administrative and Operations team.


  • Bachelor’s Degree required, Master’s degree preferred.
  • Ten (10)+ years’ experience in project management required.


  1. Lead full scale initiatives from concept to implementation for system-wide impact, including planning, overseeing, and monitoring projects/programs to ensure progress and deliverables to senior leaders. Act as a primary project/program contact/liaison to establish key stakeholder requirements and project objectives. 
  2. Manage a team to ensure all areas are working effectively to support the departmental and enterprise-wide initiatives.
  3. Direct multiple stakeholders to collaborate on project/program scope, deliverables, goals, risks, blockers, success measures, and resources needed.
  4. Oversee initiative deliverables to ensure projects remain in-scope and have resources allocated to deliver on the system-wide scale as needed.
  5. Responsible for ensuring effective project communication principles are adhered to, including artifacts like charters, schedules, and budgets, as appropriate and necessary for assigned projects. 
  6. Present project milestones and deliverables to stakeholders and senior leaders.  Assess risk with projects looking at both short-term and long-term impact, to gain leader insight as initiatives and priorities shift with changing business needs. 
  7. Lead communications with senior leaders, project team members, and other stakeholders, to actively solicit and address stakeholder and project team feedback.
  8. Advise and support business development efforts to create project proposals, RFPs, estimates, and schedules, as appropriate.
  9. Oversee initiatives to ensure adherence to legally binding requirements, as appropriate.
  10. Design and deliver project/program metrics for initiatives, to ensure senior leaders and organizational impact is understood and planned for across the system. 
  11. Lead initiative review meetings with stakeholders to ensure progress and project/program milestones are planned for, communicated, met, and advanced. 
  12. Address technical and operational delays or system issues with appropriate subject matter experts, in order to proactively resolve potential project challenges or delays. 
  13. Mentor project management team to share resources, provide guidance, develop tools and processes to support the success of less senior project managers. 


  • Excellent oral and written communication skills
  • Strong interpersonal skills
  • Ability to navigate in a highly matrixed environment
  • Possesses strong knowledge of project management principles


  • Each teammate has the responsibility to work in a safe manner.
  • Work requires frequent moving from one area to another, coordinating, and communicating with persons in various disciplines and agencies.
  • Frequent walking, standing and climbing may be required.
  • Supporting and traveling to all campuses as needed.


Wake Forest University School of Medicine (WFUSM) is a U.S. News and World Report top 50 ranked medical school, integrated with a world-class health system, Atrium Health. WFUSM, the academic core of Atrium Health Enterprise, is a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery. WFUSM, has over $300M in annual, extramural funding that drives a cutting-edge Academic Learning Health System by integrating innovative research with excellent patient care across our enterprise.

Atrium Health is based in Winston-Salem, North Carolina and is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. AHWFB is an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians.

Our highly integrated academic and clinical environment is deeply committed to improving health, elevating hope, and advancing healing – for all.

It should be noted that while you are applying on the Wake Forest University School of Medicine Career Site, you will receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process. Thanks in advance for your flexibility.

Culture Commitments

  • Culture Commitments
  • We Work as One to make great things happen
  • We earn Trust in all we do
  • We Innovate to better the now and create the future
  • We drive for Excellence – always

To apply for this job, please visit Senior Project/Program Manager – WFUSM MD Program

Posted 02/21/2024
Logo - Baystate Health

Job Title: Operations Excellence Partner

Company Name: Baystate Health


The Operations Excellence Partner role is responsible for cultivating the growth and sustaining a culture of Continuous Improvement at Baystate Health through the leadership of initiatives, managing change, coaching and training. The Operations Excellence Business Partner supports the organization’s focus and commitment to transforming healthcare delivery through process transformation and innovation. Activities include independently leading multiple concurrent projects applying LSS methodology, change management, reengineering; economic and leading practice principles, tools and techniques to deliver business and clinical results.

The Operations Excellence Partner manages numerous tasks in a complex and dynamic environment. Partners with sponsors, process owners, team members and strategic and operational leadership to execute the project and deliver results. Furthermore, the position assists in the delivery of process improvement and change curriculum as well as the integration of new tools. Additionally, recommends, implements, integrates and manages change as part of their project work.

Projects are aligned, undertaken and executed to support the organization’s strategic objectives and goals that optimize patient safety, quality, delivery and reduce cost to achieve Baystate Health’s mission and vision. Project activities are accountable for providing clinical and business solutions to meet internal and external customer expectations and to provide value.

Job Responsibilities:

  1. Initiates, identifies and coordinates the analysis of complex client needs in project areas such as new and existing business operating models, innovative approaches to solutions, market research of emerging or available product functionality and healthcare intelligence and operational readiness assessment
  2. Independently collects, validates, analyzes and synthesizes data, complex information and observations to arrive at findings, providing recommendations that support project objectives.
  3. Performs analysis related to flow of people; activities; materials and information, employee work methods and utilization; policies and procedures, supervisory structure, equipment and computerized systems. Performs studies to determine service capacities and demand, to evaluate staffing needs, to analyze workloads, and to design systems for production and inventory control. Prepares time and cost estimates for project implementations.
  4. Utilizes advanced engineering techniques such as operational research, human factors design, mathematical modeling, queuing theory, theory of constraints, simulation. Applies techniques and tools from the IHI Model for Improvement, Lean Six Sigma, FMEA and WorkOut.
  5. Leads and coaches effective change by teaching organizational change management and individual change management, implementing customized change management strategy plans as well as mentoring leaders in their roles to support individual change.
  6. Facilitates effective, cross-functional working sessions with project stakeholders at all levels of the organization, managing group dynamics and providing technical expertise on process and reengineering activities.
  7. Partners with leaders to drive results, assuring the linkage between project and buisness/customer priorities.
  8. Prepares and delivers clear and succinct presentations to effectively communicate synthesized information and analytical results to stakeholders and leaders at all leadership levels within the organization to drive project objectives.
  9. Effectively delivers training curriculum in various settings to increase colleagues’ capabilities to continuously improve their work daily and participate in process improvement in the workplace.
  10. Provides coaching and mentoring to sponsors, process owners, teams and individuals in the use of tools and techniques that will help realize the gains associated with process improvement.
  11. Leads the transition of process development transformation from project to operations to ensure a smooth and successful transition, including control and sustainability plans.
  12. Defines, develops and evaluates performance metrics to establish process success, including working with multiple stakeholders, to ensure cohesive and reachable measures of success. Reviews data post-implementation to measure success.
  13. Serves as a professional representative of Operations Excellence team to the Baystate Health enterprise, Baystate Health patients and families, external agencies, suppliers/vendors and the public.
  14. Ability to create insightful process maps, workflow diagrams and Value Steam Maps. Ability to create insightful graphical representations of complex metrics and data.
  15. Plans and completes assigned work on time and in accordance with established timelines. Additional duties as assigned.

Minimally Required Education:

  • Minimally Required Education:
  • Will consider a master prepared clinical professional with demonstrated experience in facilitating teams, performance improvement, project management or education. Certification Lean Six Sigma must be obtained within 6 months

Preferred Education

  • Master’s degree

Required Work Experience:

  • Three plus year’s experience applying process improvement and or engineering methodologies and principles in a complex and dynamic environment
  • Demonstrated ability to independently design and execute projects with realized financial benefits

Preferred Work Experience:

  • Related work experience in healthcare systems, hospitals, medical practices

Skills and Competencies:

  • Basic awareness and understanding of healthcare industry with a working knowledge of hospital operations
  • Demonstrated analytical skills, data mining skills a plus
  • Demonstrated experience in the use of Lean Six Sigma tools
  • Demonstrated experience in the use of Change Management principles and tools with an aptitude to lead sustainable change
  • Demonstrated critical thinking skills
  • Demonstrated ability to work independently with general supervision to meet or exceed performance expectations
  • Strong interpersonal and teamwork skills
  • Strong Executive Presence to ensure credibility and ability to “own the room”
  • Strong written and oral communication skills, with presentation and facilitation skills
  • Ability to influence, negotiate and manage conflict
  • Able to adjust work and communication style based on situational needs to meet project objectives
  • Ability to move ahead with ambiguity while effectively balancing multiple priorities
  • Ability to make quality, independent decisions, work effectively and efficiently within tight deadlines
  • Proficiency in the use statistical and data visualization tools e.g. Minitab, Excel, Tableau and Vision

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.


For more information, please visit us online at: baystatehealthjobs.com and apply to Job ID# R28589 or interact with us socially at facebook.com/BaystateCareers or on Twitter @BaystateCareers.

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Posted 10/06/2023



Company Name: Richs
Segment: Supply Chain

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.


This individual will play a versatile, hands-on role in identifying and translating business requirements into user stories and drive solutions as part of the Smart Factory roadmap by partnering with technology development teams. In this role, you will provide leadership and guidance to maximize the value of the priority Smart Factory products across our United States and Canada manufacturing facilities. As part of the Smart Factory Agile Team, this individual will work within the Agile Scrum methodology to facilitate the creation of products with the Scrum Development Team. This is a remote position but must be able to travel to manufacturing sites and offices up to 50% as needed


  • Works closely with key stakeholders and customers throughout the organization to uncover business needs, establish goals, and create a vision for Smart Factory products within a Value Domain. May provide perspective and influence the scope and direction of initiatives.
  • Leads stakeholder analysis, definition of requirements, and technology evaluation for priority Smart Factory use cases and technologies that enable Total Productive Manufacturing (TPM).
  • Partners with cross-functional team members in creating and maintaining the feature list (backlog items) and supports prioritizing them by considering business needs, feature value, and risks. Participates in Agile Sprint Planning, Daily Scrums, and Sprint Reviews.
  • Holds a primary role in inspecting and evaluating product progress through each Sprint and product iteration. The Product Owner makes the judgment call on the performance, deciding if the team needs to revisit work or if they can move on to the next step.
  • Leads regular demonstrations of product progress, both to sponsors and to plant users. Coordinates the testing of product features and seeks feedback to improve functionality.
  • Creates solution-focused user stories with complete descriptions and acceptance criteria, that are tied to project value drivers.
  • Serves as the primary communicator between manufacturing customers and the development team. This is done by establishing the vision of a product with the development team and leading that team to build the best product possible.
  • Develops and coordinates plant rollout schedules, communication plans, and change management strategy to implement Smart Factory use cases across sites. Develops TPM training materials to drive adoption and coaches plant users on usage and best practices.
  • Reports out frequently on product purpose and progress to leadership at all levels and other stakeholders. Is an active contributor to Agile Program Increment Planning Readouts and Inspect and Adapt ceremonies.
  • Is available to the development team to answer any questions team members have regarding the customer’s needs and the customer’s views of how the team is implementing a product feature.
  • Oversee vendor and third-party partnerships to facilitate the seamless execution of digital projects, adhering to project requirements.
  • Research and stay up to date on program best practices, recommending those which will benefit the organization.


  • Strong cross-cultural agility, business acumen, and strong leadership/ influencing skills – proven track record of acting as a valued partner to senior leadership
  • Experience in manufacturing Operations required
  • Experience with Lean/Six-Sigma or TPM required
  • Proficient with Microsoft Excel, Microsoft PowerPoint, and Microsoft Project required
  • Bachelor’s degree in engineering, business, or related preferred
  • Working knowledge of the Agile Scrum methodology preferred
  • Must have excellent communication skills as they are primarily responsible for sharing the product vision with the development team
  • Strong presentation skills both in developing presentation slides and content, and sharing product progress and purpose
  • Able to influence the scope and direction of initiatives across multiple levels of leadership
  • Ability to understand technical challenges and make educated trade-offs with the team
  • Able to foster collaboration and act as a team member


In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate: $110,254.00$165,381.00

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process./p>

Posted 10/05/2023



Company Name: Richs
Location: Salem, MA, US, 01970
Segment: Operations

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.


The TPM Continuous Improvement Manager will drive the successful deployment of the Total Productive Maintenance (TPM) strategy throughout the Supply Chain network. The role is accountable for deploying appropriate TPM methodology with the focus on Autonomous Maintenance/Leadership and developing improvement programs across all facilities, while monitoring and reporting progress. She/he will work closely with plant steering teams, operations directors and functional leaders to drive loss elimination across TPM pillars.


  • This position will assist the plant leadership in the expanding the implementation of Total Productive Manufacturing (TPM) principles and Lean-Six Sigma capability tools.
  • Drive continuous TPM Site Phase progression within all TPM Pillars at the sites this role supports. Including the responsibility for supporting Autonomous Maintenance (AM) / Focused Improvement (FI) / Planned Maintenance (PM) / Early Innovation Management (EIM)/ People Pillar/ Continuous Improvement and Leadership Pillar.
  • Execute zero loss analysis and results across plants and the Supply Chain in production, quality, logistics, sanitation and other supporting departments and track results.
  • Understanding and experience with PowerBi Analytics.
  • Knowledge in TEEP & OEE reports to understand capacity constraints and help reduce losses.
  • Development of and proficiency of TPM standards and capability builds.
  • Monitor plants’ ongoing adherence to TPM processes, results against targets, respond to any shortfalls through training, coaching escalation, etc. as appropriate.
  • Train and coach plant associates in TPM processes and systems. Activate skill assessment with Plant Steering Team and Line Trios
  • Work with plants as assigned to develop TPM standards that will drive out loss.
  • Provide planning, facilitation, and governance of plants daily, weekly and 90 day plan to eliminate loss and defects.
  • Share and implement Best Practices across the manufacturing Supply Chain.
  • Develop business charter for line expansion across network.


  • Bachelor Degree in Business, Engineering or related field
  • 3+ years progressive technical experience in a manufacturing environment
  • Extensive experience in TPM (JIPM) deployment and leadership; TPM (JIPM) certification desirable
  • 3-5 years experience in a manufacturing environment, preferably in a line management position
  • Strong leadership skills with the proven ability to set a vision, manage change, develop personnel and strategically plan for continuous improvement
  • Technical understanding of food manufacturing processes and compliance requirements preferred
  • Knowledge of Lean Tools & Six Sigma principles a plus
  • Six Sigma Black Belt or Green Belt certification preferred
  • Excellent communication/presentation abilities along with strong written, verbal and interpersonal skills.
  • Must be able to communicate effectively to all levels of the organization (from operators to Vice President level) and have the ability to influence others across multiple levels of the organization
  • Ability to sit for extended periods of time performing tasks requiring analytical and logical thinking
  • Functional leadership across a multi-site network
  • Influence leadership in a complex environment
  • Organizational change leadership/ ADKAR expertise, project management and governance skill to ensure follow-through on Total Productive Manufacturing and Continuous Improvement initiatives
  • Able to navigate RPC Information Systems and to leverage systems information to obtain in-depth knowledge about RPC sources of loss and maintenance costs (i.e. BI, SAP, MLO, SightBase, Wonderware, source of Yield data, planned downtime and unplanned downtime etc.).
  • Coaching, Facilitation and Teambuilding Skills – Models the continuous improvement vision, inspires others to act, builds confidence, seeks feedback, addresses issues and recognizes effort.
  • Communication & Presentation Skills – Communicates effectively (verbal and written); active listening and understanding of issues; Ability to present in front of others with confidence.
  • Challenge the Status Quo – Ability to identify and bring forth new approaches and ideas even when it is difficult, understanding the audience and the plants’ culture.
  • Ability to stand for extended times to facilitate process improvement activities.
  • Ability to utilize a personal computer to identify and resolve process issues
  • Ability to clearly communicate business process improvement concepts in writing or orally
  • Ability to travel 20% – 25% of the time


In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate: $109,120.00$163,680.00

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.

Posted 09/01/2023

Job Title: Director, Process Improvement

Company Name: ASHP
Location: Bethesda, MD


ASHP is an award-winning Association with a great mission. ASHP is the collective voice of pharmacists, representing more than 60,000 members. ASHP has recently won awards for being a Top Workplace for our work culture which fosters learning, collaboration, and for being inclusive.


The Director, Process Improvement is responsible for driving operational excellence in designing, implementing, and analyzing operations and processes to meet the professional development needs of ASHP’s constituency, advance the objectives of ASHP’s professional development and publishing programs for current and expanded audiences, and increase margin to support member services. Responsibilities include leading ASHP process analysis, planning, implementation, and monitoring for the ASHP Professional Development and Publishing Office.

This position will be based onsite in our Bethesda, MD office, and the employee in this role will be working in a hybrid environment, consistent with Association-wide ASHP policies applicable to HQ-based employees. The base salary for this position is $125,000-$140,000. ASHP offers a comprehensive benefits plan. You may view more details regarding our benefits on our careers page.

FOR IMMEDIATE CONSIDERATION: Apply online at https://ashp.balancetrak.com/20230828

What You’ll Be Doing at ASHP:

  • Collaborates with division directors and other key staff to develop, administers, modify and monitor operating policies, procedures, and processes for the ASHP Professional Development and Publishing Office to ensure consistency and streamlined approaches across all divisions.
  • Collaborates with colleagues to optimize processes, systems, and technology for the ASHP Professional Development and Publishing Office.
  • Collaborates with the Professional Development and Publishing division directors and other key colleagues to establish performance indicators for the ASHP Professional Development and Publishing Office.
  • Continuously analyzes processes, technology, and performance indicator data for the ASHP Professional Development and Publishing Office to guide data-driven operational and technology planning and modifications to policies, procedures, and processes.
  • Project manages technology implementations for the ASHP Professional Development and Publishing Office in collaboration with the ASHP Information Technology Office.
  • Executes business goals, objectives, and tactics.
  • Participates in the preparation of the annual operating budgets for the ASHP Professional Development and Publishing Office.
  • Participates in monitoring actual performance against the annual budget for the ASHP Professional Development and Publishing Office.
  • Champions and monitors the annual goals for the ASHP Professional Development and Publishing Office.

What You Bring To ASHP:

  • Bachelor’s degree required.
  • Master’s in Business Administration or other related master’s degree preferred.
  • Business process improvement (e.g., Six Sigma, LEAN) training and certification desired.
  • Minimum ten years of prior work experience required, including extensive process improvement, operations, and technology implementation experience.
  • Extensive program experience in a professional association/society.
  • Ability to successfully implement, measure and maintain process improvements for the ASHP Professional Development and Publishing office to meet member service and revenue generation goals.
  • Command of professional society-based professional development and publishing operations.
  • Command of technology applications in professional society-based professional development and publishing operations.
  • Ability to build collaborative partnerships with staff and external vendors/partners.
  • Ability to work well in an environment of changing priorities and needs as well as to work well independently and as part of a team.
  • Strong self-motivation skills.
  • Superior written and verbal communication skills.
  • Outstanding change leadership skills.
  • Extensive knowledge of association/professional society-based professional development and publishing operations.
  • Demonstrated change management capabilities.
  • Demonstrated process improvement/optimization-related knowledge, skills and experiences
  • Demonstrated project management capabilities

Posted 03/13/2023
Stryten Energy

Job Title: Lean and Continuous Improvement Director

Company Name: Particle Measuring Systems
Location: Boulder, CO
Job Type: Full time


Do you want to be part of a business that genuinely values entrepreneurialism, innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple industries.

Particle Measuring Systems (PMS) sets the standard for cleanroom contamination monitoring. With more than 60 patents, we create the technology that enables our customers to make fact-based decisions, improve process yields and comply with ever-changing regulatory requirements.

The Role

The Lean and Continuous Improvement Director will work with the Senior Management Team to develop, set the pace, and implement business transformations and continuous improvement strategies with sensitivity towards the organizational structure, commercial approach, culture, people and processes. Outline direction and deployment of the Lean framework to ensure consistent and rigorous application across the business in line with best practice. Responsible for the successful management and implementation of business improvement projects/initiatives across the business by developing an enthusiastic, motivated, and flexible team and building working relationships ensuring that Health, Safety and Environmental requirements are adhered to.

Specific Job Responsibilities:

  • Develop a robust continuous improvement strategy in partnership with the Management Team and key business stakeholders
  • Drives process of standardization
  • Ensure tiered accountability in working in business function
  • Implement and support cultural change across the organization and drive business improvement
  • Provide project management, analytical and research skills and expertise
  • Provide expertise, professional advice and guidance to the business in business improvement, drawing from proven industry practice and methodologies
  • Report on progress of projects, understanding the risks, dependencies, budgets, resourcing, issues, critical milestones and forthcoming pipeline, and actions necessary to ensure success
  • Undertake business process analysis, statistical analysis for improvement projects and to support wider change
  • Lead, define and develop continuous improvement activities designed to improve performance, such as the planning and running of lean and Kaizen events
  • Facilitate a strong command of continuous improvement language
  • Attend various meetings and action/communicate instructions
  • Produce written reports and make presentations
  • Perform root cause analysis and resolve problems
  • Conduct risk assessments of processes and tasks in the department
  • Ensure that the function operates in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors

People Management

  • Set department objectives/Key Performance Indicators (KPIs) and review and assess ongoing performance of direct reports
  • Coach and facilitate teams and individuals to identify and implement improvement opportunities
  • Develop and build a culture of engagement at all levels of the business to provide a highly energized team which is flexible to meet the changing needs of the business
  • Monitor the completion of tasks and ensure good performance and record on appropriate systems
  • Develop, implement, communicate, and manage key performance indicators (KPIs) for each area of responsibility
  • Ensure KPIs are met by working to the overall plan, including management of, and reporting

Relationship Management

  • Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance
  • Work as part of the management team to share ideas and improve operation, recommending, supporting and implementing continuous improvement activities and process and procedure improvements to optimize results and improve quality of delivery, in line with quality standards requirements delivery in line with company and customer requirements.
  • Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the Lean strategy
  • Communicate with stakeholders the impact of market change and potential effects on Lean Manufacturing.


  • Relevant manufacturing/engineering degree is preferred, or HND, BTec Professional Level 5 Award or equivalent NVQ Level 5 qualifications
  • Master Black Belt in Six Sigma or equivalent qualification Preferred
  • Background in manufacturing and/or engineering environments Preferred
  • Excellent leadership and management skills
  • Excellent interpersonal skills
  • Order to Cash Value-Stream Mapping (VSM) experience
  • Qualified Trainer is advantageous
  • Ability to manage a variety of cross-functional team members
  • Excellent written, verbal and presentation skills
  • Excellent organizational and follow-up skills
  • Competent in problem solving, team building, planning and decision making
  • Commercially and financially aware

The Nuts and Bolts

Location – This is a onsite position with Covid precautions being taken. The location of this position is in Boulder, CO

2023 Benefits At-a-Glance

Our benefit package is provided through our parent company, Spectris.

  • Medical
  • Health Advocate – This confidential service can help you; your spouse, dependent children, parents, and parents-in-law resolve health care and insurance-related issues, manage chronic conditions and improve your health and well-being.
  • Dental – Delta Dental PPO; DeltaCare USA
  • Vision – VSP Vision Plan
  • 401(k)
  • Flexible Spending Account
  • Onsite Wellness Clinic – Onsite physician for basic health and wellness consultations.

Pay Range

$91400 – 140415 depending upon experience

How we determine what we pay (compensation philosophy)

Particle Measuring Systems determines pay for positions using local, national, and industry-specific survey data, for the Boulder, Colorado area. We will evaluate external equity, which is the relative marketplace job worth of jobs directly comparable to jobs within our company.

For new hires, we try to make competitive offers between the minimum and around the midpoint of the range. This allows the new employee room for future merit increases during review cycles. There may be times when we will offer above the midpoint. The decision to do so will be based on the applicant’s level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and the compensation rates of the employees within the company doing the same position.

Particle Measuring Systems is proud to be an Equal Opportunity Employer

To apply for this job, please visit Lean and Continuous Improvement Director

Posted 03/01/2023
Stryten Energy

Job Title: Director, Strategy and Operational Excellence

Company Name: HonorBridge


HonorBridge is the largest OPO in North Carolina, serving 77 NC counties and Pittsylvania County, VA. Our purpose is to recover donated organ, eye, and tissue from deceased donors for transplantation and other life-enhancing procedures. We partner with over 100 hospitals, 4 transplant centers, and other essential partners to coordinate the donation process, inspire our neighbors to register as eye, organ, and tissue donors and provide support to the families of those who give the gift of life.


Job Summary: The Director of Strategy and Operational Excellence is responsible for oversight and management of organizational strategy, performance improvement, and business intelligence systems supporting key operational goals and objectives. Leads and guides innovative performance improvement practices aligned with outcomes, metrics, performance measures, and strategic initiatives. Works in collaboration with HonorBridge leaders to leverage knowledge and data to drive innovation and outcomes. Guides, facilitates, and monitors key projects for effective performance improvement, innovation, and operational excellence with a focus on alignment and integration across organizational systems and results. Using sound judgment, data analytics, and performance improvement tools and methodologies, makes appropriate recommendations for changes in operations to drive performance improvement.

Primary Accountabilities:

    1. Contributes to HonorBridge’s Mission by being devoted to building connections that save and heal lives through organ and tissue donation.
      • Achieves job functions in alignment with HonorBridge values.
      • Trust – Honor the trust that people place in us.
      • Diversity, Equity & Inclusion – We work as one. We celebrate all.
      • Service – Commit to service excellence.
      • Innovation – Embrace the power of innovation.
      • Passion – Live our passion for healing lives.
      • Adheres to HonorBridge’s policies, procedures, and standards
      • Builds caring and compassionate relationships
      • Consistently demonstrates effective communication
      • Promotes teamwork to ensure success at HonorBridge
    2. Leads the organizational Strategic Plan Program
      • Directs HonorBridge’s strategic planning process and implementation
      • Develops interdisciplinary approaches to organizational goals as part of the Executive Team
      • Administers the Strategic Program throughout the year, providing regular status updates
      • Monitors progress towards achieving strategic goals and advocates for continuous improvement initiatives to meet those goals
      • Focuses on driving growth and success as it relates to business intelligence and performance improvement, in coordination with the Strategic Plan
      • Prepares presentations and reports for stakeholders, including the Board of Directors
    3. Plans, oversees execution, and monitors key organizational performance improvement projects consistent with specific project objectives as defined in collaboration with process owner and key stakeholders.
      • Evaluates project objectives and scope for feasibility, clarity, schedule, risk assessment, and budget.
      • Collaborates with and guides process owner on needs analysis, ideation, implementation, completion, and goal assessment.
      • Develops project charters that align with stakeholder requirements and organizational strategic direction.
      • Implements tools and processes for advancing projects according to established timelines.
      • Documents and reports project status routinely to appropriate leaders.
    4. Integrates statistical analysis techniques, systematic problem-solving methods, lean/six sigma, and other quality improvement and innovation methods as appropriate.
    5. Collaborates with leaders to drive alignment, integration, and advancement in managing organization performance through excellence across organizational processes and results.
    6. Directs and oversees the Continuous Improvement (CI) Program
      • Directs the CI Program Manager in their support of staff-driven CI Projects
      • Guides the work of the Think Tank (CI Council), as led by the CI Program Manager, in achieving organizational goals, objectives, and improvement initiatives
    7. Researches and stays current with emerging process improvement methodologies and trends.
    8. Provides coaching and training on performance excellence and improvement topics
    9. Engages in national organ, eye and tissue donation industry meetings
    10. Other duties as assigned by the Chief Quality and Information Officer.


  • 5+ years’ experience in quality, performance improvement, and/or project management required. 3+ years’ management experience required.
  • Bachelor’s Degree in Business, Healthcare, or related field required.
  • Certification in Lean Six Sigma Black Belt and/or Project Management strongly preferred.

Additional Skills and Qualifications:

  • Proven leadership capabilities as a champion for improvement and innovation
  • Demonstrated ability to establish rapport and working relationships with senior leaders, peers, and customers
  • Proven self-directed, motivated contributor with a strong initiative and ability to problem-solve effectively and efficiently
  • Excellent written and verbal communication, analytical and organizational skills
  • Strong working knowledge of Microsoft Office applications, specifically Excel and PowerPoint
  • Must maintain a valid driver license and have reliable personal automobile to be used with company reimbursement using IRS guidelines
  • Sitting, standing, occasional lifting (up to twenty pounds), finger dexterity, eye-hand coordination, and visual acuity
  • Normal office environment. Regular travel between offices

To apply for this job, please visit Director, Strategy and Operational Excellence

Posted 02/28/2023
Stryten Energy

Job Title: Continuous Improvement Analyst – Salina, KS

Company Name: Stryten Energy
Location: Salina, Kansas
Categories: Quality


Stryten Energy helps solve the world’s most pressing energy challenges with a broad range of energy storage solutions across the Essential Power, Motive Power, Transportation, Military and Government sectors. Headquartered in Alpharetta, Georgia, we partner with some of the world’s most recognized companies to meet the growing demand for reliable and sustainable energy storage capacity. Stryten powers everything from submarines to subcompacts, warehouses, distribution centers, cars, trains and trucks. Our stored energy technologies include advanced lead and lithium batteries, intelligent chargers and cloud-based software that keep people on the move and supply chains running. An industry leader backed by more than a century of expertise, Stryten has The Energy to Challenge the status quo and deliver top-performing energy solutions for today and tomorrow. Learn more at stryten.com



The Continuous Improvement Analyst will be responsible for developing and implementing a plant-wide team system to develop a culture of improving key performance indicators such as manufacturing OEE, product quality, waste reduction, energy conservation, safety and operating costs. The Continuous Improvement Specialist will utilize Lean and Six Sigma methodologies, techniques, and tools to facilitate the transfer of such learning in the plant, develop individual champions and teams necessary to support continuous improvement activities consistent with business goals. Focus will be to conduct these activities in conjunction with other organizational functional leaders and members to solicit support for implementing continuous improvements to all processes.


    • Develop and maintain a Continuous Improvement strategy for the plant to include specific goals, objectives, timetables, action plans, and key leader (hourly and salaried) enlistment strategies
    • Train and mentor the leadership team and engineering staff in the principles, methods, and applications of the Continuous Improvement process such that continuous improvement efforts are integrated into change management processes
    • Coordinate plant level with Stryten’s continuous improvement initiatives to ensure optimum use of resources and minimize redundancies
    • Coordinate efforts with functional leaders, supervisors, and hourly associates in identifying improvement opportunities within the plant and develop justifications to substantiate potential cost savings to the plant
    • Conduct time and motion studies and/or utilize value stream mapping and process charting establish and validate production standards and to troubleshoot and streamline work flows
    • Foster and support the development of continuous improvement teams
    • Participate in training and development programs including all areas of environmental, health and safety issues, especially those dealing with proper handling of hazardous materials and hazardous waste
    • Must be able to follow written and verbal instructions, work procedures, standard operating practices, and directions with or without immediate supervision
    • Have independent problem-solving and decision-making skills
    • Other responsibilities as assigned by the leadership team as necessary to achieve plant goals


Physical Requirements:

    • Sitting, standing, and walking as necessary.

Equipment Used:

    • General office equipment, PC and various software.
    • Personal protective equipment as required.

Education, Experience, Skills:

      • 2 years’ experience required
      • Project Management Skills
      • Strong communication and presenting skills
      • Ability to work with cross functional teams
      • Experience in industrial manufacturing environment
      • Experience in leading site level continuous improvement efforts and projects using Lean, 5s, and DMAIC methodologies
      • Six Sigma Black Belt a plus
      • Statistics Understanding a plus
      • 4 year degree preferred
      • Leading to Lean and TPM experience a plus

To be considered, please contact Joanne Pomnitz (joanne.pomnitz@motrexllc.com | 678-566-9678)

Posted 02/27/2023
BH Logo

Job Title: Continuous Improvement Coach, Corp Quality & Accreditation Operations, $5,000 Bonus

Company Name: Baptist Health.
Location: Remote/Hybrid
Job Type: Full-time


Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 24,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World’s Most Ethical Companies.

Everything we do at Baptist Health, we do to the best of our ability. That includes supporting our team with extensive training programs, millions of dollars in tuition assistance, comprehensive benefits and more. Working within our award-winning culture means getting the respect and support you need to do your best work ever. Find out why we’re all in for helping you be your best.


The High Reliability Coach role is specifically designed to facilitate significant quality, process and performance improvement activities, using Lean Six Sigma methodologies. The scope of work for this position is from Monroe County to Palm Beach County and may need to travel across all entities, Baptist Outpatient Services and Urgent Care Centers, Miami Cancer Institute, and Corporate office to support local teams throughout the system.
This role will be Remote/Hybrid.
Estimated salary range for this position is $72990 – $94887 / year depending on experience.


Degrees: Bachelors Licenses & Certifications: Six Sigma Green Belt Additional Qualifications: (1) year of experience with change mgmt,project mgmt,continuous performance improvement and/or data analysis,preferably in a healthcare setting.Black Belt certification preferred,external certification from an approved training program preferred,Project Management Professional preferred.Demonstrated desire to learn new skills & drive changes in a positive spirit of cooperation/collaboration.Solid skills in data collection & data entry,aptitude for statistical concepts(formal class work in basic statistics preferred).Work experience may substitute for educational attainments & educational attainments may substitute for work experience.Proficiency with Office computer tools(e.g. Visio,Power Point,Excel,Access, Word)& project management software.Willing to learn other applications such as Minitab,Sigma Excel,Engine Room, & Project Management among others.High degree of customer sensitivity & attention to detail.Outstanding communication skills,including listening skills,demonstrated formal/informal leadership skills,demonstrated track record of results from project management,team facilitation or improvement team participation & time management skills.Proficiency in statistical software preferred(e.g.Minitab,SPSS, Sigma Excel).Strong proven business acumen & ability to translate work to leadership level. Minimum Required Experience:

Job: Healthcare Professional Support
Primary Location: Coral Gables
Organization: Corporate
Schedule: Full-time
Job Posting: Nov 2, 2022, 9:30:00 AM
Unposting: DateOngoing

For more details and to apply, visit https://careers.baptisthealth.net/us/en/job/130197

Posted 08/29/2022
Merck Logo

Job Title: Senior Operations Specialist

Company Name: Merck & Co., Inc.

Location: Elkton, Virginia, United States of America
Job Type: Full-time


Our Manufacturing Operations teams are the people that make our products. We work in the manufacturing plants with a “Safety First, Quality Always” mindset striving for continuous improvement. We work in the local plant connected to our global manufacturing network to ensure the highest quality of raw materials, intermediates and finished products.

About the job

We are seeking a Growth and Improvement minded Senior Operations Specialist that can help drive our Strategic Operating Priorities.

Job Description

  • Invent | Pursue the Most Promising Internal and External Science to Address Significant Unmet Medical Needs
  • Execute | Prioritize Resources Behind Our Key Growth Drivers (Oncology, Vaccines, Select Specialty Areas, Animal Health) While Optimizing Our Base Business)
  • Adapt | Develop Our People, Culture and Business Model to Evolve with a Dynamic Landscape
  • Diverse Talent | We are committed to providing an inclusive and welcoming environment with supporting leadership behaviors because having a high-performing, engaged workforce is critical to our ability to deliver innovative solutions to patients and customers around the world
  • Values and Standards | Our Steadfast Commitment to Our Values and Standards will Continue to Guide Us as We Take on New Challenges and Will Always be Fundamental to Our Success – They are a Competitive Advantage for Us

Primary Responsibilities:

Reporting to the Associate Director of Operations, the Senior Operations Specialist will help facilitate day to day production and support of operations. They will partner with team members to identify and implement continuous improvement initiatives in the areas of efficiency, productivity, operational excellence and lean practices, cost improvements, energy conservation and waste minimization. This position will require mentorship and development of more junior members of the team. Limited off-shift or weekend coverage may be required based on business unit needs and specific assignments.

  • Operations ownership of key business projects, including updating weekly metrics and deliverables
  • Promote a culture of continuous improvement and challenging the status quo
  • Proactively recognize and mitigate barriers to initiatives
  • Assist operations manager as needed with payroll and attendance administration
  • Completes and/or leads continuous improvement projects to improve the performance of our business processes, including investigation Corrective/Preventative Actions (CAPAs), projects aimed at improving Right-First-Time performance or preventing/reducing deviations, and value capture projects that seek to improve output/efficiency, reduce cost
  • Ownership of the Leader standardized work process which prioritizes resolution of issues from the shop floor and drives resolution through 8-step problem Solving and other Lean tools.
  • Collaborate with peers on global teams to ensure a positive learning organization, alignment of strategy and sharing best practices
  • Mentor others on effective communication and active listening techniques to fully understand needs and expectations
  • Work directly with the operations team and shop floor to define the requirements of the Electronic batch record and the necessary master data build, as needed by area
  • Provide teaching and coaching to effectively transfer Lean skills across project teams and continuously develop their knowledge of our company’s Production System and its application to our work
  • Coach and develop managers to apply Lean practices

Required Minimum Education:

  • Bachelor’s degree or higher, preferably in Science, Engineering, Business Administration, or another technical field

Required Experience and Skills:

  • Work independently and as a Team member with Integrity | Precision | Accomplishment | Motivational Ambition | Respect | Inclusion
  • Four (4) years’ experience in functional area, such as Operations, Quality, Technical Operations, Technology, Engineering, Maintenance, and/or Supply Chain or in the military
  • Exceptional people skills with ability to navigate and resolve conflict
  • Technical and communication skills strong enough to present in a Regulatory audit
  • Demonstrated ability to manage multiple tasks and priorities simultaneously
  • Demonstrated ability to develop and direct standard work and lean manufacturing concepts

Preferred Experience and Skills:

  • Extensive understanding and use of the 8 Step problem solving and DMAIC process.
  • Direct application of Lean tools and techniques: standardized work, scientific problem solving, value stream mapping, mistake proofing, 5S-Visual Factory, and others
  • Two (2) years’ experience in relevant manufacturing or processing (aseptic/sterile, oversight of sterilization cycles, vaccines, etc.)  area
  • Evaluating complex end-to-end supply chains and driving process improvement
  • Excellent skills using IT applications to organize and evaluate date (MS Access, MS Excel, Minitab)
  • Expertise in running Operations Shop floor
  • Working knowledge of regulatory standards in accordance with current Good Manufacturing Practices (cGMP)
  • Coaching, teaching, and enabling a High-Performance Organization. Proven skills in coaching and teaching others to think, engage with, and apply lean methods and tools

Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of biopharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that’s devoted to delivering a high quality, reliable supply to customers and patients on time, every time.

For more details and to apply, visit https://protect-eu.mimecast.com/s/81VaCvZALFBL2xEiXx7eh?domain=jobs.merck.com

Posted 07/21/2022
DHL Logo

Job Title: Continuous Improvement Manager – Fri/Sat/Sun 12 Hr. Day Shift

Company Name: DHL Supply Chain

Location: Memphis, TN
Job Type: Full-time with Benefits


DHL Supply Chain is a world-class company, and we’re looking for world-class people. People who aren’t afraid to work hard – in fact, people who want to work hard.

About the job

Looking for a typical 9-to-5 job with a boss who’ll tell you exactly what to do? Keep looking. This job isn’t for you. If you need to succeed, you’re driven to achieve, and you have what it takes to tackle whatever challenges the day brings… we want you on our team.

Job Description

The Continuous Improvement Manager will be responsible for:

  • Analyzing company processes and procedures.
  • Developing process enhancement strategies.
  • Investigating shortfalls, issues, and complaints in current business processes.
  • Establishing norms and standards of company performance.
  • Monitoring staff performance and organizational processes.
  • Collaborating with other stakeholders to enhance productivity and staff satisfaction.
  • Communicating ideas and opinions to other members of management.
  • Managing staff cohorts and teams of various sizes.
  • Training, mentoring, and guiding team members in new processes.
  • Staying up-to-date with developments in management and process optimization.

Job Requirements:

  • A bachelor’s degree in business administration, process management, or operations, preferred.
  • A graduate degree in business or MBA would be beneficial.
  • Five years’ experience in process optimization, operations, or business management.
  • A sharp eye for identifying weak points in processes and organizational structures.
  • A strategic and analytical mindset.
  • An excellent communicator with top-notch presentation skills.
  • A thorough understanding of the latest process enhancement strategies.
  • Dynamic thinking and problem-solving abilities.
  • Leadership and mentoring skills.
  • Confidence in your abilities to lead organizational change.

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.

Salary & Benefits

The salary range is $85,000.00 – $90,000.00 per year

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

For more details and to apply, visit https://www.indeed.com/job/continuous-improvement-manager-frisatsun-12-hr-day-shift-796e07f7f808fdd7

Posted 05/30/2022
MSX International

Job Title: Executive Director of OHIO’s Business Service Center

Company Name: Ohio University (OHIO)

Location: Athens OH 45701
Job Type: Full-time with Benefits


OHIO University invites applications and nominations for the position of Executive Director of OHIO’s Business Service Center. All applications, nominations, and inquiries are invited. For full position details, please view the published opportunity profile

Ohio University (OHIO) strives to be the best student-centered, transformative learning community in America. Our commitment to continuous excellence is fostered by students, faculty, and staff alike and has been recognized by national and international organizations time and again. As an R1 institution, a four-time HEED award winner, and a platinum level Ohio Healthy Worksite winner, excellence is embedded in all we do – making us the perfect next step in your career!

About the Executive Director Role
Reporting directly to the vice president of finance and administration with an indirect reporting to the executive vice president and provost, the executive director is charged with establishing a new university business service center launching in 2022.

The leader will build collaborative relationships with key administrative and academic leaders to create a highly effective cross-functional work environment and deliver high quality consolidated services with a focus on end-user experience. The executive director will engage in strategies and coordination of multiple teams ensuring customer satisfaction.

Amongst a team of dedicated university employees, the Executive Director will develop and implement consolidated service strategy and plans for growth, service enhancements, and creating a sustained continuous improvement, including overseeing organizational customer service metrics, performance measures, and goals.

The executive director serves as the principal liaison to central units such as finance, human resources, academic affairs and colleges, and internal audit. Develops collaborative relationships with university stakeholders, and promotes a positive and trustworthy reputation for the center. Effectively communicates and manages the expectations of all stakeholders including university senior and academic leadership, staff and faculty. May include preparation of materials for the Board of Trustees.

The executive director ensures business processes are documented and executed appropriately, are cost effective, contain appropriate controls, and incorporate industry/sector best practices. Promotes a learning organization to facilitate development of functional expertise, quality management, employee satisfaction, and customer service.

The executive director will be responsible for creating an engaging, collaborative, and performance-focused work environment that also values a culture of continuous improvement. The successful candidate will lead a team-based center that is proactive and anticipatory, innovative and creative, flexible and adaptable as well as efficient and effective.

Minimum Qualifications

  • Bachelor’s degree in process engineering, business, business operations, organizational communication/organizational behavior, or other closely related field.
  • A minimum of 12 years related work experience; an equivalent combination of education, experience, and certification may be considered.
  • A minimum of 10 years of supervisory experience.
  • The successful candidate has the ability to garner support of others for the center’s strategic direction and be able to coordinate multiple teams while ensuring excellence and continuous improvement in the delivery of finance, human resources, and academic services.
  • Significant experience and functional expertise in shared services, change management and customer service are required, with experience in higher education preferred.
  • The successful candidate will be able to demonstrate a history of providing service excellence to customers while addressing and resolving issues and concerns.

Master’s degree, preferred not required.

For more details and to apply, visit https://www.ohiouniversityjobs.com/postings/41812

Instructions to Apply

Please complete the online application and be prepared to upload the following documents with your application:

  • Current Resume/CV
  • Cover letter summarizing your qualifications and interest in the position
  • List of 5 professional references

For questions, applicants may contact Cat Russell at russelc4@ohio.edu

Salary & Benefits

The salary range is $153,413 – $270,904, commensurate with education and experience.

In addition to a competitive, data-driven approach to salary, Ohio University is proud to offer a robust healthcare plan that includes maternity care, transgender care, counseling and mental healthcare, prescription coverage, vision, dental, orthodontia care, and more. Our robust benefits package also includes paid holidays, sick time, personal time, a tuition waiver up to 100% for self and dependents, an excellent retirement plan with up to a 14% company contribution, a 12-week parental leave program, adoption reimbursement, flextime and flexplace policies, an employee assistance program, access to professional development programs, and more.
Additional information is available at https://www.ohio.edu/hr/benefits

Availability of Hybrid Work

While a regular presence on campus is expected to best engage with stakeholders and employees to stand-up the Business Service Center, some amount of remote work may be negotiated with the successful candidate.

About Athens, Ohio

Athens, Ohio- home to our main campus-only enhances what makes this opportunity so exciting. Awarded as one of the “Top 100 Art Communities in America” and “50 Best College Towns to Live in Forever,” we have something for everyone from miles of exhilarating biking trails to nationally-renown music festivals.

Diversity Statement

Ohio University is proud of its rich history, diverse campuses, international communities, and beautiful Appalachian settings. As part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming, respectful, diverse, and inclusive workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of race, color, religion, age, ethnicity, national origin, national ancestry, sex, pregnancy, gender, gender identity or expression, sexual orientation, military service or veteran status, mental or physical disability, or genetic information. Ohio University is an equal access/equal opportunity and affirmative action employer.

Posted 05/10/2022
MSX International

Job Title: Lean Expert

Company Name: MSX International

Location: Corporate Headquarters located in Southfield, Michigan
Job Type: Full-time with Benefits


We are MSX International – a leading, global provider of technology-enabled business process outsourcing (BPO) services to automotive manufacturers. For more than 25 years, MSX International has worked closely with vehicle manufacturers around the world. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice.

What’s in it for you?
When you join our team, you become part of the MSX International family. It’s more than a job – it’s the opportunity to build a career, make a difference, and be part of an exciting industry.

Participates in a continuous improvement and/or efficiency project within a Company focusing on products, systems, operations, and processes. Will carry out these duties as part of their overall function within the organization.

Purpose of the Role:
Participate in and contribute to lean improvements activities, looking at quality, delivery, productivity, cost and efficiency, and delivering benefits to support all business stakeholders while driving customer satisfaction.

Key Responsibilities:

  • Lead Kaizen Events and Six Sigma projects within and across operations to optimize Value Stream performance
  • Drive the culture of continuous improvement and operational excellence, throughout the company by ensuring standard utilization of Lean manufacturing and Six Sigma practices
  • Analyze current work practices to identify areas for improvement and educate as to how to improve business and operations processes.
  • Participate in Lean health checks and go/no goes
  • Perform program audits and streamlining processes within area of responsibility
  • Create process mapping, value stream mapping, identifying inefficiencies in productivity
  • recommend to management changes that can reduce waste from operating procedures
  • Deploy appropriate methodologies to problem solving and support teams to solve problems. Ensure the escalation process for problem solving is effective
  • Support the business in establishing “best practice”
  • Undertake continuous training and development
  • Perform root cause analysis and resolve problems
  • Carry out time and motion studies to support productivity improvements
  • Monitor the completion of tasks & ensure good performance & record on appropriate systems
  • Conduct risk assessments of processes and tasks in the department
  • Develop an integrated Lean strategy and assists with its strategic deployment.
  • Lead and facilitate the improvement and standardization of enterprise Lean policies and procedures.
  • Tailor Lean message to specific audience level.

Relationship Management:

  • Liaise and communicate with the different Accounts, customers, internal staff and suppliers
  • Work as part of the team to share ideas and improve operation, recommending, supporting and implementing continuous improvement activities
  • Carry out process and procedure improvements to optimize results and improve quality of delivery, in line with quality standards requirements and customer expectations

Skills and Attributes:

  • Strong knowledge of complex Lean Six Sigma tools, methodology and statistical analysis
  • Awareness of ISO Standards
  • Ability to work in a diverse and dynamic environment
  • Excellent skills in Microsoft Office suite; Word, Excel, Project, Visio, Outlook and PowerPoint.
  • Strong interpersonal skills and the ability to connect with and positively influence leadership and all levels of the organization
  • A holistic thinker who can look company-wide to streamline processes for optimal benefit.
  • Planning and prioritizing activities
  • Analytical skills
  • Understanding of cost and financial impacts
  • Ability to work on own initiative
  • Achievement focused
  • Consistently manages the task
  • Is self-aware, resilient, optimistic and open to change

Qualifications and Experience Levels:

  • Bachelor’s degree, preference for Engineering / Business Operations / Finance / Management or 4-7 years’ experience in Operations
  • Strong experience in Lean and continuous improvement programming/implementation and Six Sigma tools
  • Lean Six Sigma Certification or similar certification is required
  • Experience working on large, global process re-engineering initiatives in global organizations is preferred
  • Knowledge of ISO Standards is preferred

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

Please click on the link below to apply:
Apply here: https://careers.msxi.com/job/Southfield-Lean-Expert-MI-48033/878503600/.

Posted 04/14/2022
DH Logo

Job Title: System Director, Value Institute

Company Name: Dartmouth Health

Location: USA-NH-Lebanon
Job Type: Full Time


The Dartmouth Health Value Institute serves a central function within our organization to efficiently and effectively serve the quality and improvement needs system-wide, working collaboratively to support individuals and groups working on performance improvement projects across Dartmouth Health. The Value Institute is a service group that responds to the requests and needs of Dartmouth Health collaboratively, with clear leadership and accountability on performance expectations.

The Director serves as a key partner to the Chief Quality and Value Officer for Dartmouth Health, in the development, oversight, and execution of the quality strategic plan. The Director also oversees all operations of the Value Institute including program development, network organizational structure, vendor contracts, communications, capital & space planning, and budget. Ensures effective network operations and provides leadership to all functions of system quality leadership.

Essential Duties and Responsibilities:

  • Partners with Chief Quality and Value Officer to guide the Value Institute leadership team in the development and execution of the Value Institute’s strategic plan.
  • Oversees financial management of the department.
  • Develops collaborative working relationships with other system leaders and departments including finance, marketing, HR, supply chain, facilities, pharmacy, and others across Dartmouth Health.
  • Owns and manages marketing and communications plan for Value Institute including utilization of all network leadership meetings.
  • Guides all division meetings including leadership, annual retreats, and network working teams.
  • Develops business plans and financial analysis of all dollars at risk for quality outcomes as well as new clinical programs.
  • Oversees departmental human resources including development/harmonization of job descriptions, compensation, and recruitment.
  • Ensures implementation of development plans and continuous learning for Value Institute personnel.


Knowledge, Skills, and Abilities:

  • A Bachelor’s degree with 8 years of relevant business or supervisory/management experience, preferably in a health care environment.
  • Master’s degree preferred.
  • Excellent organization, interpersonal, oral, and writing skills are required.
  • Significant leadership abilities.
  • Previous healthcare finance or operations background preferred.
  • Must be self-motivated, detail-oriented, and analytical.
  • Excellent networking and oral /written communication skills with the ability to relate and deal effectively with physicians, administrators, support staff, and the general public with tact and discretion.

The Dartmouth Health system stretches over New Hampshire and Vermont and offers the quintessential New England experience. This beautiful area combines history, industry, and business and has been ranked consistently as one of the best places in the US to live and work. Anchored by the academic Dartmouth Hitchcock Medical Center in Lebanon, NH, the system includes the NCI- designated Dartmouth Cancer Center, the Dartmouth Health Children’s hospital; 5 member hospitals, 30 ambulatory clinics across the region, and a VNA and Hospice. With destinations like Boston, New York, Montreal, the seacoast, and ski country within driving distance, the opportunities – both career and personal – truly make New Hampshire the ideal place to work and play.

Candidates are requested to apply directly to this link:
Apply here: https://hitchcock.taleo.net/careersection/ex/jobdetail.ftl?job=220000XT.

Questions may be directed to:
Mark L. Semiao, MBA
Executive Recruiter, Talent Acquisition
Dartmouth Health
Dartmouth Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, gender identity or expression, or any other characteristic protected by law.

Posted 02/17/2022


Company Name: Superior Court of Fulton County

Location: 136 Pryor Street
Job Type: Full Time

For Recruitment Only

Job Summary:

Manages multiple units or a division within the Fulton County court system.

Essential Duties and Responsibilities:

  • Responsibilities include managing the operations and staff of multiple court support units or an entire division, including various court programs, document processing and recording, indexing, filings and/or fee collection, general administration, and other court related activities.
  • Supervises, directs, and evaluates assigned staff: makes hiring and termination decisions/recommendations; develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; approves/processes employee concerns and problems and counsels or disciplines as appropriate; assists with or completes employee performance appraisals; directs work; acts as a liaison between employees and management; coordinates training and development programs for assigned staff; and trains staff in operations, policies, and procedures.
  • Organizes, prioritizes, and assigns work; prioritizes and schedules case assignments and work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; and consults with assigned staff to assist with complex/problem situations and provide technical expertise.
  • Recommends, develops, implements, and interprets policies and procedures for assigned work unit or division. Implements changes due to amendments/modifications in the law or court policy; works with other agencies to develop interdepartmental policies and procedures; and ensures compliance by division staff. Serves as an advisor to court officials and department heads on matters involving court operations, management, program evaluation, and administration of court services: advises the general public, attorneys, and court staff of departmental guidelines and serves as a liaison to other agencies; responds to media and public inquiries and concerns; and manages Open Records Act requests.
  • Develops, implements, and monitors special court programs. Receives and reviews court referrals to programs; oversees, assigns, and/or performs case management duties; provides statistical information, reports and dispositions as required; and prepares and maintains program specific files, documentation and correspondence.
  • Prepares, administers, and monitors assigned area budget. Monitors expenditures to ensure assigned area remains within the approved budget; may draft, review, process, and/or signs bonds; Serves as liaison for Criminal Justice Information System (CJIS).
  • Participates in the implementation of automated systems within assigned division, including adapting software, creating or updating existing documentation, performing adequate testing, establishing operating procedures, ensuring placement and functionality of appropriate security systems, and establishing training in system use/functionality.
  • Conducts technological needs assessments to determine current and future requirements, investigates solutions to address technology/system issues, and advises senior management accordingly. May manage and maintain court website according to division assignment.
  • Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures. Receives and reviews various court related documentation; completes, processes, forwards or retains as appropriate; prepares or completes various forms, reports, correspondence, and administrative reports on court activities, projects, and court processes; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.
  • Communicates with supervisor, co-workers, Attorneys, Judges, Prosecutors, court staff, mediators, litigants, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. Maintains a current, comprehensive knowledge and awareness of applicable laws, regulations, principles and practices relating to court operations and administration; reads professional literature; maintains professional affiliations; and attends meetings, workshops, hearings, and training sessions as required.


Knowledge, Skills, and Abilities:
Requires knowledge of principles and practices of public, business or judicial/court administration. All laws, rules, and regulations governing public and court administrative operations. Court practices and procedures. Legal terminology related to court operations. Techniques used to conduct legal research.

Requires skill in Data Utilization: Requires the ability to coordinate, manage, and/or correlate data. Includes exercising judgment in determining time, place and/or sequence of operations, referencing data analyses to determine necessity for revision of organizational components, and in the formulation of operational strategy.

Human Interaction: Requires the ability to function in a managerial capacity for a division or organizational unit; includes the ability to make decisions on procedural and technical levels.

Technology: Uses spreadsheet, database, word processing, presentation, and other software to research legal issues, organize and analyze information, prepare reports, and create and deliver effective presentations.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving broader aspects of organizational programs and operations, moderately unstable situations, or the direction, control and planning of an entire program or set of programs.

Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.

Preferred Qualifications:

  • Proven experience managing projects
  • Experience working in organizations as a direct manager of employees and teams
  • Experience in meeting management, agenda development, leading and facilitating meetings
  • Experience writing SOP (standard operating procedures) and policies with minimal input and oversight
  • In-depth understanding of operations, procedures and project management principles
  • Familiarity with quality and health and safety standards
  • Familiarity with facilities management
  • Good knowledge of MS Office to include WORD, PowerPoint, Excel
  • Familiarity with construction/ project management software
  • Outstanding communication and negotiation skills
  • Excellent organizational and time-management skills
  • A team player with leadership abilities
  • PMP or equivalent certification will be an advantage

Education and Experience:
Bachelor’s Degree in business or public administration, criminal justice, public safety or related field required; and five or more years of experience coordinating court programs and services, including at least three years of supervisory experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Licensing Requirements:
Affirmation as a sworn Deputy Clerk of the Court and Notary Public Certification issued by the Clerk of Superior Court (within county of residence). According to area of assignment, may additionally be required to possess and maintain a valid Georgia driver’s license.

Physical Requirements:
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.

Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.

Performance Metrics:
Factor 1: Decision-Making
Interpretive: In carrying out the process, there is a choice as to what and how operations will be completed.
Factor 2: Complexity
Formative: Studies information to determine what it means and how it fits together in order to get practical solutions.
Factor 3: Purpose of Contact
Interpret: Purpose is to detect, discover, expose information, problems, violations or failures by interviewing or investigating.
Factor 4: Line/Staff Authority
Manager: Partially accountable for the work product of others, including timeliness, correctness, and soundness.
Apply here: https://theapplicantmanager.com/jobs?pos=fu236.

Posted 02/16/2022
BizFlow Logo

Job Title: Strategic Growth Partner

Company Name: BizFlow Corporation

Location: Falls Church, VA with some ability to telework
Job Type: Full-time, 9am – 6pm (EST)


BizFlow Corporation develops IT solutions that digitally transform processes to simplify and improve needs for businesses. Our team uses Human Centered Design to understand the customer journey throughout all processes that impact the business ecosystem. In close partnership with our customers, we are able to rapidly develop and integrate innovative business process improvement, with the appropriate applications and automation to maximize process efficiency and effectiveness.

Job Summary:

BizFlow Corporation is seeking exceptional customer focused and results driven Strategic Growth Partner with Capture experiences to join a growing team of low-code no-code application development platform leaders. Candidates should have proven experience as a trusted advisor in delivering organizational improvements using Low-Code/No-Code Application, Business Process Management (BPM), Business Architecture, and Strategic Planning solutions. Candidates should have experience in the Commercial and/or Federal Government market area.

Essential Duties and Responsibilities:

  • Participate in business development activities to identify and qualify new opportunities.
  • Facilitate requirements gathering sessions to identify/qualify opportunities.
  • Manage the deployment of BizFlow’s Business Process Management (BPM)-based Low-Code/No-Code Application Platform (LCAP) through the full development life cycle.
  • Deliver business solutions aligned to organizational priorities to enable leadership’s strategic goals.
  • Develop and deliver business cases and success stories to highlight the value of BizFlow’s Business Process Management (BPM)-based Low-Code/No-Code Application Platform (LCAP) organizational leaders.
  • Manage implementations across multiple concurrent software development projects with a focus on schedule, scope, budgets, resources, and key customer stakeholder relationships.
  • Apply a variety of project management methodologies and tools (Waterfall, Agile, Lean Six Sigma, etc.) to plan and manage the provision and successful implementation of cross-functional, strategic IT projects.
  • Coordinate and supervise management activities on a day-to-day basis, including administrative matters, communications, status reporting, time and cost control, planning and scheduling.
  • Establish and enforce policies and procedures to assure that all tasks are performed in accordance with applicable standards, quality requirements, estimated costs, and schedules. Recommend and take action to direct the analysis and solution of problems.


  • Bachelor’s degree (BA/BS) with preference in computer science or related field.
  • Must have strong background in Lean Six Sigma Black Belt and/or Human Centered Design.
  • Demonstrated excellence in the delivery of IT project lifecycle and application of industry-standard project management methodologies in the area of software engineering and integration projects.
  • At least 5 years project management experience within computer software industry or consulting industry with emphasis on BPM/re-engineering with at least 8 years in a professional environment delivering software to market.
  • Experience in the Commercial and/or Federal Government marketplace.
  • Demonstrated leadership attributes (strategic planning, project planning, organizational management, etc.).
  • Experience in capture and proposal development.
  • Strong knowledge of industry standard software development lifecycle.
  • Proven success as a team leader and ability to succeed in a collaborative environment.
  • Effective customer relationship management skills.
  • Exceptional organizational and analytical skills relating to large, complex projects.
  • Strong communication skills including highly developed presentation skills.


  • A DoD Security Clearance may be required.

BizFlow Benefits:

  • Health Plan
  • Dental Plan
  • Vision Plan
  • 401K
  • Paid Time Off (vacation days, sick leave, Short-Term Disability/Long-Term Disability, etc.)

Apply here: https://www.bizflow.com/job-openings/.

Posted 07/29/2021

Job Title: Management Policy Analyst IV

Company Name: Superior Court of Fulton County

Location: Philadelphia, PA 19019
Job Type: Full Time


The Superior Court of Fulton County Georgia (“Court”) has an exciting opportunity for an experienced Management Policy Analyst within our Business Services and Infrastructure unit.

Superior Court is Georgia’s busiest trial court of general jurisdiction. The Court seeks to provide a forum in which legal disputes between citizens can be resolved in a fair and efficient process with attention to equal access, impartiality, efficiency, and safety. After joining the Court, you will become part of a fast-paced team dedicated to providing the citizens of Fulton County with the service they deserve.

Job Summary:

The purpose of this classification is to coordinate special projects and conduct research and analysis of various Court functions, services, and operations. This classification provides professional-level administrative and management support to the Court Administrator or other officials of local government, serving as a direct liaison for the Courts and providing operational and strategic analysis in support of Court programs and services. Work at this level is of a responsible, technical or professional level relative to a supporting role in the management of the Courts, but without supervisory or managerial responsibilities; positions in this class will not exercise any independent authority over the department managers, however, incumbents will be expected to work cooperatively with key Court officials to plan and implement various programs and services. Emphasis is on high-level, high-profile, and/or organization-wide projects, particularly wherein the impact is critical to effective service delivery or the problems are rooted in systemic organizational management.

Essential Duties and Responsibilities:

  • Conducts operational research, productivity analyses, and management studies to assist in the management of departmental operations, programs, and services: compiles and/or monitors various administrative and statistical data pertaining to divisional operations; researches information pertinent to task or project; analyzes data and identifies trends; prepares or generates reports; makes recommendations for changes in policies and procedures to improve operations, provide more responsive service, and/or optimize the use of resources; and develops recommendations for changes in departmental policies and procedures; and provides technical assistance and information to management to aid decision making.
  • Performs financial reviews and analyses for the department: compiles and evaluates operational data and cost histories; monitors and reviews billing activities, expenditures, and financial reports; conducts detailed cost analysis; makes recommendations to improve cost and operational effectiveness; and participates in budget development.
  • Coordinates special projects for the department, including the planning, design, implementation, and evaluation of moderate construction/maintenance projects, management studies, the introduction of new programs, and various professional services: assists in defining the scope of the project; identifies and recommends proper allocation of financial, material, and human resources committed to the project; formulates solutions and resolves problems; facilitates implementation of the project, and provides administrative support to the project as needed.
  • Plans, implements, and administers new programs and/or major initiatives on behalf of Court operations: develops and manages program budget; develops project goals, objectives, and operating parameters; oversees contract service providers; evaluates program effectiveness and delivery of service; communicates with and serves as a liaison to key stakeholders and community partners; and provides feedback and reports to Court officials as required.
  • Oversees professional contractors and/or consultants providing services for projects: participates in the evaluation and selection of contractors/consultants; interfaces with and monitors the contractors/consultants to ensure timely and quality completion of project; facilitates cooperation with the project throughout the organization; and provides information and support as needed.
  • Assists the department managers with strategic and long-range planning for departmental operations: participates in planning efforts at the local and regional level; keeps Director apprised of developments at the state and federal level that impact the department; monitors pending legislation for impact on operations; oversee compliance with new legislation.
    Administers grants for various state and federally funded programs: compiles and submits grant applications; researches funding sources and program opportunities; assists departments with grant activities; monitors and ensures compliance with all requirements for awarded grants.
  • Responds to complaints and questions related to Court or department operations, activities, or other issues: provides information, researches problems, and initiates problem resolution; and works with supervisors and managers to ensure effective coordination and cooperation across units.
  • Represents the director and department at various meetings, functions, and events: serves as a liaison to various civic or governmental organizations and committees, task forces, boards, and commissions; confers regularly with officials from the state, authorities, and commissions; provides information about departmental operations; participates in discussions and decisions; and keeps the director apprised of activities.
  • Performs other related duties as required.


Knowledge, Skills, and Abilities:
Must be able to demonstrate proficiency in the performance of the essential functions
and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.

Preferred Qualifications:

  • Experience working with courts, justice organizations/programs, or similar environments
  • Strategic planning to include the development of strategic plans and goals
  • Experience cultivating relationships to effectively manage programs within the Court.
  • Six Sigma experience with special attention to process mapping
  • Process reengineering experience to redesign the Court’s core business processes to improve productivity, cycle times, and quality.
  • Proficient skills in Microsoft Excel
  • Strong verbal and interpersonal skills with the ability to effectively communicate to a wide range of audiences

Education and Experience:
Masters’ degree in Public/Business Administration, a field related to the assigned operation, or equivalent technical experience and certification; five years of progressively responsible experience in the area of assignment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Licensing Requirements:
None; Six Sigma Certification (preferred)

Performance Metrics:

  1. Factor 1: Data Utilization:
    Process: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.
  2. Factor 2: Human Interaction:
    Requires the ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility.
  3. Factor 3: Equipment, Machinery, Tools, and Materials Utilization:
    Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
  4. Factor 4: Verbal Aptitude:
    Requires the ability to utilize a wide variety of reference, descriptive, advisory, and/or design data and information.
  5. Factor 5: Mathematical Aptitude:
    Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
  6. Factor 6: Functioning Reasoning:
    Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
  7. Factor 7: Situational Reasoning
    Requires the ability to exercise judgment, decisiveness, and creativity in situations involving evaluation of information against measurable or verifiable criteria.

Physical Requirements:

  • Physical Ability:
    Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing, and/or pulling of objects and materials of lightweight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
  • Sensory Requirements:
    Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.
  • Environmental Factors:
    Essential functions are regularly performed without exposure to adverse environmental conditions.

Apply here: https://theapplicantmanager.com/jobs?pos=fu202.

Posted 07/19/2021

Job Title: Lean/Continuous Improvement Consultant

Company Name: Delaware Valley Industrial Resource Center

Location: Philadelphia, PA 19019
Type: Regular Full-Time


The DVIRC (Delaware Valley Industrial Resource Center – www.dvirc.org) is a management consulting, economic development organization established in 1988. We focus on helping small and middle-market manufacturers improve their profitability, performance, and competitive advantage. Due to client demand and aggressive growth goals, we seek to add a new Lean Practitioner to our team.

DVIRC works with clients in three key practice areas: consulting Solutions for business growth and operational excellence; customized on-site and public Training and Education; and Executive Network Group Memberships. All services are delivered within the context of growing the market value of the company served.

We have been a nationally recognized pioneer in the rightsizing of best practices for continuous improvement, to meet the needs of small and mid sized manufacturers, for over 30 years. As we look to grow and evolve our team, understanding and integrating advanced manufacturing technologies and the fundamentals shaping Industry 4.0 are crucial to our continued success.

Our diverse team of consultants includes experienced industry professionals that have functioned at every organizational level for leading U.S. manufacturers – from leadership roles with P&L responsibility to department heads and plant managers charged with business growth and operations. As client advocates, we are accountable for delivering solutions that achieve meaningful and measurable results.

Since 1988, we have helped generate over two billion dollars in value-added impact for our clients, and consistently achieve a 4.8 / 5.0 in customer satisfaction. DVIRC also connects manufacturers to regional, state and federal resources for a variety of business needs.

To Apply: For immediate consideration, please email your resume with cover letter and salary requirements in confidence to: eharvilla@dvirc.org. Resumes must be sent in Word format for consideration. DVIRC is an Equal Opportunity Employer, M/F/D/V.

Posted 12/08/2020
Logo - Kimberly-Clark Corp

Job Title: Lean Six Sigma Leader

Company Name: Kimberly-Clark Corporation

Location: New Milford, CT


Kimberly-Clark and its well-known global brands are an indispensable part of life for people in more than 175 countries. Every day, 1.3 billion people – nearly a quarter of the world’s population – trust K-C brands and the solutions they provide to enhance their health, hygiene, and well-being. With brands such as Kleenex, Scott, Huggies, Pull-Ups, Kotex, and Depend, Kimberly-Clark holds No.1 or No. 2 share positions in more than 80 countries. With more than 140 years of history of innovation, we believe in recruiting the best people and empowering them do their best work. If fresh thinking and a passion to win inspire you, come Unleash Your Power at Kimberly-Clark.

Job Requirements:

Summary of Position:
Lead the development, deployment, strategy, projects and teaching of Lean Six Sigma (LSS) mindset, philosophy and tools across the manufacturing site. This role will provide technical leadership and subject matter expertise to drive variability reduction, sustain process optimization and value delivery through the use of continuous improvement tools and Lean Six Sigma structured problem-solving methodology.

The incumbent reports to the site Continuous Improvement and Capabilities Manager. The position is responsible for engaging team members across the manufacturing site to drive continuous improvement through focused problem solving of complex problems. Additional scope includes providing cost savings/optimization program development for the manufacturing site that proactively supports business strategies and teaching, coaching and mentoring other team members in Lean Six Sigma thinking and tools. Actively pursues and supports standard solutions across the site and within the KCNA Supply Chain.

Key Customers:
Internal to Mill: Mill Management, Operations, Maintenance and Site Engineering Teams
Internal to Region: KCNA Supply Chain Management, other LSS leaders across KCNA and the Global Supply Chain team

Accountabilities and Responsibilities:

  • Support and Champion Environmental, Health and Safety in your manufacturing site by driving educational and behavioral processes to a world class level, through the application of LSS thinking, processes and tools
  • Support loss control throughout the organization by reinforcing safety systems that demonstrate safety as a value
  • Fully comply with site and corporate loss management policies


  • Ensure 5-year cost transformation strategy protects product quality
  • Provide technical insight for improvement initiatives for process capability, precision maintenance work execution and minimizing Cost of Poor Quality (COPQ)
  • Provide technical expertise and Lean Six Sigma tools to align equipment, products, processes, materials, systems, and procedures to achieve business objectives
  • Ensure compliance with regulatory requirements


  • Build 5-year cost transformation plan that enables delivery and implementation of processes to launch new product innovation and lead high impact projects to continue to embed the continuous improvement mindset with engineers
  • Lead the continuous growth and application of Lean Six Sigma methodology across the site
  • Conceive, develop, validate, and share ideas leading to new or improved processes and systems to realize objectives
  • Assist teams and leadership within the plants to select, prioritize, and charter Lean Six Sigma projects
  • Encourage and mentor resources trained in Lean Six Sigma methods to continue to apply methods
  • Mentor belting candidates as Lean Six Sigma methods are applied with their assigned projects
  • Identify and eliminate sources of variation and waste using Lean Six Sigma structured problem-solving methodology
  • Teach team members and build capabilities in Lean Six Sigma structured problem-solving methodology
  • Develop and maintain the ECS playbooks
  • Develop and implement the ECS monitoring process with visual management
  • Drive technical strategy across multiple assets/mills to deliver large scale change
  • Share ideas and partner with regional and global Lean Six Sigma leaders to influence Lean Six Sigma deployment across K-C
  • Analyze expected improvements and routinely report project status or results to the management team using standardized metrics
  • Coordinate cross-departmental projects to implement changes for improved performance
  • When needed, perform analyses such as process and/or value stream mapping, root-cause, risk, and requirements data gathering
  • Ensure projects/tasks meet objectives within applicable corporate policies
  • Place emphasis on CFI’s and Internal Control

Other Plant Accountabilities
Education, Experience and Qualifications:

  • Position typically requires a bachelor’s or advanced degree in engineering or relevant scientific discipline and 7 – 10 years of related experience
  • Minimum 5 years’ experience in a high-speed industrial manufacturing environment/plant experience
  • Minimum 3 years’ experience in a Lean and/or Six Sigma environment
  • The incumbent would typically have significant experience in several of the following: Supply Chain, Engineering, Operations, Lean Manufacturing, and Maintenance
  • Leadership experience including a demonstrated ability to coach and mentor at all levels of the organization to influence and drive collaboration across teams, functions and KCNA with minimal supervision
  • Experience in a variety of mill and staff assignments is desired along with a familiarity with other related disciplines and business functions to enable a system-wide view
  • Strong understanding of the value and application of Lean Six Sigma
  • Six Sigma Black Belt certification or ability and expectation to achieve Black Belt Certification desired
  • Demonstrated proficiency with Minitab and/or JMP to analyze data is highly desired


  • Direct Reports: None
  • Indirect Reports: Engineers, Project teams
  • Operating Budget:
  • Support for: KC Employees; Contractors
  • Other Mill Specifics not captured

Working Conditions

  • Normal scheduled hours will vary based on the need to support a 24/7 Manufacturing and Distribution Operation
  • Flexibility to travel up to 20% for benchmarking and best practice sharing across KCNA

Kimberly-Clark is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

This position may require a post-offer/pre-hire Physical Abilities Test (PAT) to confirm that individuals are able to perform the essential functions of the job.

K-C requires that an employee have authorization to work in the country in which the role is based. In the event an applicant does not have current work authorization, K-C will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on immigration requirements, not all roles are suitable for sponsorship. This position is subject to drug and alcohol testing, including pre-employment testing.

Apply here: https://kimberlyclark.wd1.myworkdayjobs.com/GLOBAL/job/USA-CT-New-Milford/Lean-Six-Sigma-Leader_810375-1

Posted 01/09/2020
California Correctional Health Care Services

Job Title: Pharmacist II – Quality Management

Company Name: California Correctional Health Care Services (CCHCS)

Location: Bakersfield, CA
Salary: $142,884 – $154,548 annual salary


Established to oversee and provide timely access to health care within the California Department of
Corrections and Rehabilitation’s 35 adult correctional institutions, California Correctional Health Care
Services (CCHCS) is quickly becoming a leader in the field of correctional medicine. To achieve this
designation, CCHCS employs a vast network of health care professionals dedicated to quality
management improvements throughout our health system.

Job Requirements:

CCHCS is seeking an experienced Pharmacist with a Lean Six Sigma Black Belt ready to apply their skills
and knowledge within our organization’s expanding Quality Management (QM) Program.

This rare opportunity is based out of CCHCS’ Regional Office in Bakersfield. In collaboration with and
under the direction of the Statewide Associate Director of QM, you will:

  • Provide leadership and, using L6S tools and techniques, serve as the project lead and program
    coordinator for CCHCS’ Lean Six Sigma (L6S) Program
  • Facilitate committees, workgroups, and multidisciplinary teams to analyze and address quality
    problems using the Define, Measure, Analyze, Improve, and Control methodology
  • Collaborate with executives to develop implementation strategies, program processes, and
    associated documentation, while resolving project barriers
  • Provide guidance and support to the QM Lean Office in developing a strategic plan for the L6S
    program, including mission, vision, objectives, and performance measures in alignment with
    statewide priorities
  • Represent the QM Lean Office in meetings with stakeholders, including representatives of other
    state agencies, and QM experts from both public and private sectors
  • Travel to institutions, CCHCS Headquarters, and other regional offices in support of the QM

To thrive in this role, you must have:

  • Current CA pharmacist licensure
  • High level of knowledge of health care quality improvement concepts

Additionally, you must meet minimum qualifications through one of the following paths:

  • Two years of experience as a pharmacist, preferably including one year in a hospital pharmacy


  • One year of experience in CA State service performing the duties of a Pharmacist I

In return for your efforts, we offer all of the benefits and security of employment with the State of California, including:

  • Generous paid time off and holiday schedule
  • State of California retirement that vests in five years
  • Paid insurance, license, and DEA renewal
  • Robust 401(k) and 457 retirement plans
  • Relocation assistance for those new to State service
  • Visa sponsorship opportunities
  • And much more…

Take the first step in joining this innovative program and apply online at: https://cchcs.hodesiq.com/job_detail.asp?JobID=5588798&user_id=..

Posted 10/28/2019
Legacy Health

Job Title: Senior Performance Excellence Coach

Company Name: Legacy Health

Location: Portland, OR, United States, 97209

Job ID: 19-7775
Type: Regular Full-Time
System Office 1919 Building


At Legacy, our mission is to make life better for our patients, our staff and the community. As part of that mission, we continuously strive to improve our processes and behaviours, and we look for ways to build upon our existing strengths. Through your strong skills in leadership, facilitation, coaching and mentoring you guide and support this critical work. If performance excellence is an area in which you thrive and you share our passion for helping others, you may be an ideal fit for this position.


The Senior Performance Excellence Coach works with Legacy leadership and cross functional teams to improve and help sustain service, quality, cost, safety and employee engagement outcomes. Within the teams, the PE Coach is responsible for supporting the high-priority system-wide initiatives, local process improvement efforts and transformation of leadership behaviors aligned with the mission, values, and objectives of the Performance Excellence organization and Legacy Health.



Bachelor’s degree required, with a Bachelor’s of Science Degree preferred.


  • Minimum 5 years of experience practicing lean principles, methodology and A3 coaching in a lean organization
  • Hands-on experience with kaizen event facilitation, daily management systems and/or other process improvement and coaching methods with measurable results
  • Demonstrated knowledge and use of data analysis and statistical tools
  • Project management experience is preferred but not required


  • Demonstrated skills in leadership, facilitation, coaching and mentoring frontline to mid- level leadership.
  • Must enjoy analyzing and making sense of complex data.
  • High degree of emotional intelligence with ability to connect with people and build strong relationships with a wide variety of different audiences with adaptive change management methods.
  • Equally experienced with breakthrough thinking and innovation to help Legacy differentiate and streamline clinical, administrative and operational processes.
  • Flexibility, openness, and an ability to modify and adapt plans as organizational needs change.
  • Creativity and a passion for supporting exceptional, reliable patient outcomes as well as efficient and cost-effective processes in all parts of the organization.
  • Excellent presentation skills.
  • Personal attributes should include: ability to influence, enthusiasm, and inspiring leadership. Given the depth and breadth of the role, must be supportive and collaborate effectively with other functional and administrative areas such as information systems, supply chain, finance as well as operational areas where patient care occurs.


  • Follows guidelines set forth in Legacy’s Values in Action.
  • Equal Opportunity Employer/Vet/Disabled


Posted 09/04/2019
California Correctional Health Care Services

Job Title: Nurse Practitioner – Quality Management

Company Name: California Correctional Health Care Services (CCHCS)

Location: Bakersfield, CA
Salary: $87,876 – $113,568 p.a.


Established to oversee and provide timely access to health care within the California Department of Corrections and Rehabilitation’s 35 adult correctional institutions, California Correctional Health Care Services (CCHCS) is quickly becoming a leader in the field of correctional medicine. To achieve this designation, CCHCS employs a vast network of health care professionals dedicated to quality management improvements throughout our health system.

Job Requirements:

CCHCS is seeking a Nurse Practitioner with a Lean Six Sigma Black Belt ready to apply their skills and knowledge within our organization’s expanding Quality Management (QM) Program.

This rare opportunity is based out of CCHCS’ Regional Office in Bakersfield. In collaboration with and under the direction of the Statewide Associate Director of QM, you will:

  • Provide leadership and, using L6S tools and techniques, serve as the project lead and program coordinator for CCHCS’ Lean Six Sigma (L6S) Program
  • Facilitate committees, workgroups, and multidisciplinary teams to analyze and address quality problems using the Define, Measure, Analyze, Improve, and Control methodology
  • Collaborate with executives to develop implementation strategies, program processes, and associated documentation while resolving project barriers
  • Provide guidance and support to the QM Lean Office in developing a strategic plan for the L6S program, including mission, vision, objectives, and performance measures in alignment with statewide priorities
  • Represent the QM Lean Office in meetings with stakeholders, including representatives of other state agencies, and QM experts from both public and private sectors

To thrive in this role, you must have:

  • Current CA RN licensure and NP Furnishing certificate
  • High level of knowledge of health care quality improvement concepts

In return for your efforts, we offer all of the benefits and security of employment with the State of California, including:

  • Generous paid time off and holiday schedule
  • State of California retirement that vests in five years
  • Paid insurance, license, and DEA renewal
  • Robust 401(k) and 457 retirement plans
  • Relocation assistance for those new to State service
  • Visa sponsorship opportunities
  • And much more…

Take the first step and contact Danny Richardson at (916) 691-3155 or CentralizedHiringUnit@cdcr.ca.gov. You may also apply online at www.cchcs.ca.gov.

Posted 04/23/2019

Job Title: Director of Lean Transformation

Company Name: PeaceHealth

Location: Bellingham, WA & Eugene, OR


PeaceHealth, based in Vancouver, Wash., is a not-for-profit Catholic health system offering care to communities in Washington, Oregon and Alaska. PeaceHealth has approximately 16,000 caregivers, a medical group practice with more than 1200 providers and 10 medical centers serving both urban and rural communities. In 1890, the Sisters of St. Joseph of Peace founded what has become PeaceHealth. The Sisters shared expertise and transferred wisdom from one medical center to another, always finding the best way to serve the unmet need for healthcare in their communities. Today, PeaceHealth is the legacy of the founding Sisters and continues with a spirit of respect, stewardship, collaboration and social justice in fulfilling its Mission. Visit us online at peacehealth.org.

Job Requirements:

As part of a system-wide initiative to adopt lean processes, PeaceHealth is looking to establish regional leadership both strategically and hands-on. The ideal candidate will be able to utilize their previous lean healthcare experience to provide their designated PeaceHealth region with the direction, and any necessary process changes, to deliver high quality care to our communities.

Qualifications for the System Director of Lean Transformation include:

  • A bachelor’s degree in a related field; master’s degree preferred
  • Minimum of seven years of experience applying lean principles and methodologies
  • Minimum of five years of leadership experience
  • Lean Leader certification is preferred
  • Previous nursing experience is preferred
  • Strong project management skills
  • Excellent communication skills

PeaceHealth currently has openings in Bellingham, WA and Eugene, OR. To apply to either or both of our openings, visit: jobs.peacehealth.org and search Req ID #: 169008 or 169010. Or, email Kim Konrad, Sourcing Specialist, with questions, kkonrad@peacehealth.org.

EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.

Posted 01/09/2019


Job Title: Director, Business Efficiency & Process Improvement

Company Name: Metra

Location: 547 W. Jackson Blvd., Chicago, Illinois 60629


Metra is one of the largest and most complex commuter rail systems in North America, serving Cook, DuPage, Will, Lake, Kane, and McHenry Counties. The agency is linking communities in Northeastern Illinois by providing safe, reliable, and efficient commuter service.
Institutionalizing a mind-set of continuous improvement and lean strategy is critical to sustaining the on-going success of Metra. To this end, Metra is creating a new department to launch an organization-wide business efficiency effort, and is seeking a Director, Business Efficiency and Process Improvement to help ensure the effort becomes an integral part of Metra.

Reporting to a member of the Senior Leadership Team, the Director, Business Efficiency and Process Improvement will build and manage a team of lean practitioners to drive strategic process improvements across the organization. This position will be responsible for achieving positive significant and sustained impact on Metra’s finances, operations, customer satisfaction, employees, and processes. The objectives for this position are to improve Metra’s ability to grow revenue, improve cash flow, reduce costs, enhance customer experiences, and improve Metra’s business processes.

The Director will build and manage a team of lean practitioners at levels necessary for the projects, and will mentor and coach the team and others driving process improvement projects. The Director will provide counsel, advice, and assist in project identification and evaluation to the leadership team concerning viable business process improvements and lean Six Sigma initiatives. The position will be responsible for consulting with Metra leadership to identify and prioritize strategic projects. The Director will direct Metra’s business process improvement efforts and track the progress of projects to support Metra’s short and long-range business objectives. Consult with Metra leadership to establish and prioritize projects that meet financial, customer, and operational improvement impact goals. Identify, recommend, and influence the outcomes of strategic and optimal projects that have significant impact of agency/organizational operations, financial stability, and/or customer experiences. Manage a team of Black Belts/lean practitioners who assist and lead the projects and teams of subject matter experts assigned to projects. Mentor, coach, and train all team members in the use of tools and methodologies necessary for successful and timely completion of projects. Proven ability to facilitate and train adult learners in continuous improvement and process improvement methodologies (DMAIC, Lean, Kaizen, etc.). Demonstrate successful experience applying these methodologies in projects. Develop robust process control plans with teams to ensure sustained improvements. Employees may perform other related duties as assigned to meet the ongoing needs of the organization. Candidates can expect salary offers that range from the minimum to the mid-point of the salary range. Metra provides full pay ranges so candidate can consider their growth potential. Metra is a railroad employer subject to the provisions of the Railroad Retirement Tax Act, not the Social Security Administration.

Candidates can expect salary offers that range from the minimum to the mid-point of the salary range. Metra provides full pay ranges so candidate can consider their growth potential. Metra is a railroad employer subject to the provisions of the Railroad Retirement Tax Act, not the Social Security Administration.

Job Requirements:

  • Must have a Bachelor’s degree in Operations Management, Engineering or other relevant field.
  • In addition to #1 above, must have a minimum of eight (8) years of experience in quantitative analysis, long range planning, and/or process improvement with lean Six Sigma tools or similar continuous improvement tools.
  • Must have a minimum of eight (8) years of direct supervisory experience.
  • Experience leading complex projects and analyses such as current and future states and value stream analysis.
  • Experience creating a culture of lean improvement and facilitating, teaching, and leading others who have taught lean principles to adults to create a culture of continuous improvement.
  • Strong working knowledge and experience in Six Sigma, Lean, and Kaizen methodologies, including problem-solving, root-cause analysis, and process management.
  • Well-developed problem-solving, organizational, and communication skills (verbal, written, and interpersonal), ability to effectively plan, organize, and prioritize tasks according to schedules and goals, and an aptitude for complex, analytical work and attention to detail.
  • Financial acumen – understanding of and experience in performing cost benefit analysis and ROI, and the ability to a lead team in the identification of cost savings. Must be able to develop and present complex business cases to senior leadership and board of directors.
  • Strong leadership and interpersonal skills. Demonstrated ability to motivate, influence and gain commitment at all levels of the organization.
  • Six Sigma certification, Black Belt required.
  • Must have a valid driver’s license.
  • Ability to lift and move up to 20 pounds.
  • Must be willing to travel within Metra’s 6-county region.


  • Master’s degree preferred.
  • Experience working with all levels of employees, including front-line employees, especially in a unionized environment is preferred.
  • Transportation or railroad industry is preferred.
  • Six Sigma certification, Master Black Belt preferred.
  • Project Management Institute (PMP) certification desirable.

Metra is an Equal Opportunity/Affirmative Action Employer. It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, gender identity, disability, or any protected categories, assuming an individual can perform the essential functions of the job with or without accommodation.

Apply Here: https://wfa.kronostm.com/index.jsp?locale=en_US&applicationName=MetraKTMDReqExt&SEQ=jobDetails&POSTING_ID=86988352311

Posted 11/05/2018


Job Title: Lean Six Sigma Black Belt


Location: Princeton, New Jersey, United States


Educational Testing Service (ETS), with headquarters in Princeton, NJ, is a global not for profit organization whose mission is to advance quality and equity in education. With more than 3,400 global employees, we develop, administer and score more than 50 million tests annually in more than 180 countries at more than 9,000 locations worldwide. We design our assessments with industry-leading insight, rigorous research and an uncompromising commitment to quality so that we can help education and workplace communities make informed decisions.

As we utilize the Six Sigma methodology and tools to increase efficiency, maintain continuous improvement, productivity, cost performance and the company’s competitive position in the marketplace, we are seeking an experienced Black Best to provide guidance, direction, mentoring and support to these efforts.

Key Responsibilities:

  • Provide guidance and direction to Leadership, promoting the use of data-based decision making to identify, select and sponsor promising and meaningful Lean Six Sigma projects
  • Improve the reliability, value, and utility of quality and production data, and management information reporting
  • Promote and use Statistical Applications (like SPC, DOE, etc.) to reduce variation and improve performance means
  • Train and mentor Business Process Consultants to improve their ability to effectively select and employ Lean, Six Sigma, and Agile Development methods, tools and applications
  • Provide oversight on all Lean Six Sigma projects both in an Agile and in a traditional environment
  • Lead, execute, monitor and analyze the effectiveness of Lean Six Sigma project assignments
  • Develop Performance Data and Management Reporting that are used and relied on for effective decision making


  • Engineering Degree and/or MBA preferred. May also possess an equivalent combination of education and relevant work experience from which comparable knowledge may be drawn
  • Lean Six Sigma Black Belt required
  • Experience with Agile Development methods
  • Combination of 10 years demonstrated improvement experience and increasing responsibility in the management and application of Lean, Six Sigma, and Agile Development

We offer a competitive salary, comprehensive benefits, possible relocation assistance and excellent opportunities for professional and personal growth. For a full list of position responsibilities and to apply please visit the following link: https://etscareers.pereless.com/index.cfm?fuseaction=83080.viewjobs&CID=83080&

EDUCATIONAL TESTING SERVICE is an Equal Opportunity and Affirmative Action Employer of Women and Minorities.

EDUCATIONAL TESTING SERVICE is an Equal Opportunity and Affirmative Action Employer of protected Veterans and Individuals with Disabilities.

EDUCATIONAL TESTING SERVICE is a Drug-free workplace.

Apply Here: https://etscareers.pereless.com/index.cfm?fuseaction=83080.viewjobs&CID=83080&


Posted 09/23/2018

Job Title: SAP Developer – IBS Newtown Square (PN)

Location: Newtown Square, PA, US


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

We are looking for a Developer to join SAP Innovative Business Solutions. You will be based in our Palo Alto, Dallas or Newtown Square offices and travel both domestically and internationally when required (up to as much as 100% of the time during critical project phases).

SAP Innovative Business Solutions is a global organization dedicated to delivering innovative custom solutions to meet the unique business needs of our customers. We deliver a complete lifecycle of software development services from strategic planning, risk assessment, development and quality assurance to solution maintenance. With development centers in US, Canada, Germany, Eastern Europe, Brazil, India, China, and Japan, we can leverage a delivery model that utilizes the specific strengths of each location. To ensure excellence in execution, all development is delivered by following our solidly defined Agile methodology.

About the role:

Using your passion for software development and ability to design complex software systems, you will be able to quickly understand customer requirements and propose solutions. You will drive technical projects and provide leadership in an innovative and fast-paced environment working closely with project managers, product owners and scrum masters. We are looking for strong development architects who will work closely with internal teams and external partners to delivery custom development projects flawlessly. This will include providing direction to development teams for solution realization; participation in coding, testing, documentation and maintenance support; and project quality management tasks such as peer and quality reviews of specifications, design documents and code reviews.


  1. Strong hands-on development experience on one or more SAP platforms
  2. Holistic expertise in SAP Financials (S/4HANA) with strong knowledge of FI New G/L, Controlling and Asset Accounting
  3. Expertise in at least one interfacing area such as Logistics, Materials Management, Manufacturing, Project System, Plant Maintenance or similar.
  4. Ciient-facing role to meet with clients and project heads for intergration of project.

Physical and Mental Working Condition:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.


Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now

Please click here for more information and detailed job descriptions.


Posted 09/21/2017

Job Title: Center Quality Manager

Salary range: $47,500-$68,000

Locations with openings:

  • Orlando, FL
  • Commerce City, CO
  • Farmington, NM
  • Gallup, NM
  • Phoenix, AZ
  • Copperas Cove, TX
  • Lubbock, TX


The purpose of this position is to manage donor center QA staff and ensure quality standards within the center. The Center Quality Manager has the authority to stop production and/or plasma shipment release based on his/her professional judgment and discretion. Operates within the scope of EU Guidance on Good Manufacturing Practice and FDA cGMP 21CFR.

Key Accountabilities:

  1. Manages center Quality Assurance staff to include training, performance evaluation, career development, compensation administration and progressive discipline as needed per company policies and procedures.
  2. Coordinates the scheduling of the center Quality Assurance staff.
  3. Guarantees data integrity by reviewing all aspects of the manufacturing process to ensure the completeness, and accuracy of records and documents within the quality systems.
  4. Analyzes deviation tracking and trending data and implements appropriate CAPA to improve compliance and quality.
  5. Plans and presents quality topics during regularly scheduled staff meetings and hosts a weekly QA staff meeting with Operations Management and Quality Assurance staff.
  6. Manages on time resolution of error investigations and CAPA.
  7. Drives center level CAPA initiatives generated from tracking and trending analysis.
  8. Ensures final QA review and release for all product shipments and associated documents to ensure shipments meet regulatory customer specifications as needed.
  9. Co-hosts customer, regulatory, and corporate audits of the center. In conjunction with regional and center management, completes all audit responses, including corrective/preventive action, and ensures that responses are submitted on time.
  10. Partner with Training Coordinator to ensure that new hire and SOP training occurs and is effective.
  11. Other job related responsibilities


  1. Bachelor’s degree in life science or related field preferred.
  2. Three years’ experience in biologics, biotechnology or pharmaceutical industry with increasing quality responsibilities; or equivalent combination of education and experience.
  3. Demonstrated knowledge of FDA and EU regulations and standards.
  4. Intermediate Microsoft Excel proficiency required.
  5. Strong written and verbal communication skills.
  6. Plasma industry experience preferred.

Physical and Mental Working Condition:

  1. Occasionally required to travel overnight.
  2. Frequently performs work while walking or standing.
  3. Frequently exposed to bloodborne pathogens and may be required to wear personal protective equipment.
  4. Occasionally required to be in work environment > – 30o C and appropriate personal protective equipment.
  5. May be required to work flexible work schedule, including weekends and holidays.
  6. Occasionally required to lift, push and pull up to 25 pounds.
  7. Required to communicate and interact with employees and donors.


  • Medical/Dental/Vision
  • PTO 401(k) with company match
  • Bonus potential
  • Advancement potential
  • Paid Relocation opportunities
  • Make a difference – we save lives!

For more information go to: bplplasma.com


Posted 08/08/2017

Business Systems Engineer

SALARY: $66,000.00 – $99,000.00 Annually

OPENING DATE: 08/07/17 CLOSING DATE: 08/28/17 11:59 PM


The Town of Gilbert is Arizona’s 5th largest city and one of Money Magazine’s Best Places to Live in the U.S., and the people who serve it are proud to be tasked with ensuring it stays that way. Team Gilbert is a fast, collaborative team of innovators who do important work that makes our community better every day!

If you have the heart of a public servant and the spirit of an entrepreneur…please read on!


Our focus on providing exceptional customer service and bringing value to our citizens makes this opening a great opportunity for professional growth in a fast-paced work environment. Team Gilbert has an exciting opportunity for a highly motivated professional to fill the position of Business Systems Engineer.

The Business System Engineer reports to the Management & Budget Director. The individual selected to fill this position will serve as a dedicated, centralized resource working directly with department and division leaders and staff to support the optimization of Town operations. The Business System Engineer reviews Town fees to analyze full cost recovery amounts, champions and completes process improvement objectives, tracks and reports Town success, and provides vision for expanding our innovative organizational culture.


You are someone who effectively exceeds customer needs by building productive customer relationships, and take responsibility for customer satisfaction and loyalty. You actively participate as a member of a team to move the team toward the completion of goals and produce quality outcomes. You are committed to our safety philosophy, and you take great pride in proactively managing time and resources to ensure that work is completed efficiently while accomplishing objectives and achieving goals beyond what is required.

At Team Gilbert, we hire innovative, forward thinking problem-solvers who love what they do! In addition to possessing the ability to live out our core and functional values daily, candidates must possess the following requirements:

  • Bachelor’s degree. A Master’s degree is highly desirable.
  • At least two years of progressively responsible experience leading an organization through process improvement/optimization projects


In addition to a competitive salary, Gilbert offers an excellent benefits package that includes medical, dental and life insurance, tuition reimbursement, participation in the Arizona State Retirement System and more. For more information on Team Gilbert and all we have to offer, click here.

Up For The Challenge?

If you are looking for an opportunity to make a visible contribution to our community, and get excited about doing interesting work that matters, then we encourage you to apply today! To complete and submit an on-line employment application for this position visit https://www.gilbertaz.gov/departments/human-resources/. Incomplete applications may be rejected so please be thorough. Your resume may be included as a supplement to your application, but it cannot replace any information required for the application.

This position is an At-Will position and is FLSA Exempt – ineligible for overtime compensation.


50 E. Civic Center Drive
Gilbert, AZ 85296

Committed to equal opportunity, reasonable accommodation, and a smoke free/drug free workplace. Gilbert will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Posted 08/08/2017

Director Supply Chain Value Stream Management

Mesa, Arizona


Overall responsibility for development and implementation of MD Helicopters Global Supply Chain and Purchasing. Provide strategic thought leadership, influence, and hands-on engagement to create an integrated supply chain for the global enterprise. Collaborate with cross functional executives to develop and implement global sourcing, procurement and logistics strategy while integrating operations, processes, and systems across the supply chain network.

DUTIES AND RESPONSIBILITIES include the following.

  • Manage and optimize a global supply chain network to lead transformation of current purchasing business model to a supply chain partnering with customers, suppliers and internal stakeholders.
  • Research market sources and vendors to locate and ensure the most cost effective and competitive pricing for the purchase of commodities and services. Request requisitions for the purpose of ensuring proper accounting, items to be purchased and pricing.
  • Identify strategies to deliver year-over-year cost improvements (direct & indirect materials, capital expenditures and transportation).
  • Ensure all regulatory and compliance measures are met within company and global guidelines as well as import requirements.
  • Identify and implement best in class supply chain technology including MRP, DRP, forecasting, etc. suitable to the scope and size of the business, including implementation of such technology at a detailed level, e.g., modeling supply constraints; creation of item attributes such as lead times, inventory logic, planning rules, etc.
  • Implement best practices across all supply chain functions including demand planning (delivery goals, S&OP processes, FG inventory strategies, product introduction/retirement); supply planning (non-FG inventory strategies, capacity planning, creation of realistic plans); planning execution (work order and purchase order creation, response to MRP messaging, finite scheduling, vendor management, engineering change); as well as order management, order fulfillment, and inventory management.
  • Develop, implement, set and meet targets for key performance indicators at a line, manager, and executive level, to include forecast accuracy, capacity utilization/efficiency, schedule adherence, lead times, inventory turns, in-stock performance/on-time delivery, excess/obsolete inventory, etc.
  • Drive operational excellence and best practices to improve localization, in-sourcing, purchasing, material and manufacturing vertical integration costs;
  • Manage supplier relationships and strategy for all suppliers; develop / grow world-class supply base (cost, delivery and quality) to achieve the maximum savings on material and logistic positions.
  • Responsible for the reduction of both internal and supplier Non-Recurring Engineering (NRE) as part of value stream management, including working with Engineering to create solutions that will substantially reduce NRE requirements.
  • Responsible for the definition of requirements and communicate the need for Capex that reduces costs and waste and supports the value stream.
  • Lead and sponsor improvement activities using lean methodology, tools and techniques. Ensure that all team members have equal opportunity to contribute to improvement.
  • Ensure a current state value stream map is created of the end-to-end value stream for each product line. Conduct fact-based analysis of the current state map and prepare an ideal state map showing what the value stream could look like in the long term ensuring that the map uses lean techniques to eliminate waste and improve process value in the short to mid-term. Lead the implementation of the plan.
  • Other duties may be assigned.


  • Lead and influence across the organization to drive efficiencies.


  • Strong knowledge of continuous improvement methodologies and lean tools required.
  • Ability to create and manage a value stream plan and make the right decisions based on the data.
  • Demonstrated ability to develop supplier strategies aimed at the development of a long term viable supply based.
  • Demonstrated ability to apply appropriate type of agreement to conditions.
  • Development of negotiation strategies for simple and medium complexity contracts.
  • Participation on complex negotiation teams and lead on medium complexity.
  • Understanding of Capex required.
  • A change agent, someone who is always looking to make continuous improvements to a product or process.
  • Ability to lead and influence across the organization.
  • Demonstrated strong communication, interpersonal and organizational skills required.
  • Leadership experience preferred.


  • Bachelor’s degree (B.S.) from four-year College or University in Engineering, Business Administration or related field and at least 10 years of industrial manufacturing experience in a lean environment.
  • 10 to 12 years of experience in global purchasing preferably in the aerospace and defense industry.
  • Lean Expert or Six Sigma Black Belt or Master Black Belt required.
  • This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

This document does not create an employment contracts, implied or otherwise, other than an “at will” relationship.


Lean Expert or Six Sigma Black Belt or Master Black Belt, required.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work performed in an office and factory settings.
  • Exposure to shop environment such as noise, dust, odors and fumes.
  • Occasionally required to lift up to 20 lbs.
  • Regularly required to sit, stand, bend, reach and move about facilities.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

MD Helicopters, Inc. is an equal employment employer and is committed to providing employment opportunities to minorities, females, veterans, and disabled individuals.

Applicants can apply by visiting https://www.mdhelicopters.com.

“Our Story” narrated by our CEO, Lynn Tilton – https://www.youtube.com/watch?v=vatJWY_3yyY&feature=youtu.be

Posted 08/07/2017

ALSAC / St Jude Children’s Research Hospital Specialist – Six Sigma Blackbelt

Memphis, TN

ALSAC exists to raise funds and awareness for St. Jude Children’s Research Hospital.
Our staff is dynamic and diverse. Our skills are different, our professions are varied; but
our mission is the same: support the lifesaving mission of St. Jude. It’s more than a
job; it’s a place where you can do what you love, and love why you do it.

  • #1 Hospital Charity in the Nation
  • #1 Health Non-Profit Brand of the Year
  • 94% of Employees Agree ALSAC is a Great Place to Work
  • Ranked a Top 10 Non-Profit Organization by Revenue

Job Purpose:

Responsible for assisting in the development and application of Lean Six Sigma methodologies within ALSAC and for ensuring proper application during Lean Six Sigma projects. Directs and manages Lean Six Sigma projects to increase the efficiency and effectiveness of the overall organizational workflow, increase the quality of each individual donor experience, and increase the efficiency and effectiveness of our fundraising initiatives. Seeks out, identifies, communicates and integrates best practice examples where applicable and possible in all Lean Six Sigma projects. Performs or assists in the training and coaching of ALSAC personnel participating in Lean Six Sigma projects (i.e. including but not limited to Green Belts, Yellow Belts and SMEs). Provides guidance to leadership regarding project selection and selection criteria. Responsible for providing timely and appropriate updates on Lean Six Sigma project progress, obstacles, and value.


  • Requires extensive knowledge of telemarketing industry and applicable systems.
  • Must possess an intermediate level of knowledge of personal computers and computer software applications including Microsoft Office Products.
  • Speak and write in a clear and understandable manner for internal/external relations and ability to communicate on a user and technical level; detail oriented; public speaking skills; understand extremely complex verbal or written instructions; understand data processing applications and quality control standards; strong time management skills, strong management skills; creative abilities, organized, resourceful with excellent interpersonal skills.
  • Knowledge ordinarily acquired through a Bachelors degree and at least 5 years of organizational development, process development, project management, or statistical analysis experience, including specific experience as a Six Sigma Blackbelt.
  • Six Sigma Blackbelt certification is required.
  • Bilingual skills (English/Spanish) are preferred.
  • Must possess a valid driver’s license.

ALSAC/St. Jude Benefits Our benefits package, including health, dental and vision insurance, paid time off, tuition reimbursement and commitment to work-life balance, means you can work to help other families while always being there for yours.

To apply: Visit our careers site at www.stjude.org/careersalsac


Posted 06/28/2017

Process Improvement Project Leader

Job Description

Project Leadership

  • Provide direct support to the Manager Process Excellence by assuming the role of a project leader on multiple, complex process improvement projects.
  • Launch projects that have been assigned by the Manager of Process Excellence.
  • Educate project team members on process improvement methods & tools.
  • Create a specific project plan from the DMAIC template.
  • Schedule & execute tollgates with key stakeholders using a RACI chart.
  • Manage the project using best practice and NYPA-standard process improvement and project management and methods & tools.
  • Create & present a project storyboard to clearly explain the what, why & how the project the completed.
  • Solicit feedback on project leadership performance and continuously improve the project leadership process.

Required Skills

Program Support

  • Build relationships with key business executives leaders.
  • Build a pipeline of valuable projects that can be easily prioritized because the benefits have been clearly defined and quantified.
  • Participate in the development, improvement, implementation and training of standardized process improvement methods.
  • Identify strategies to embed a culture of process excellence throughout the organization.
  • Assist in the identification of appropriate core metrics, including key performance indicators (KPIs), critical success factors (CSFs), performance measures and process controls to control significant business processes
  • Assess organizational change readiness, perform needs assessments. Work closely with business unit subject matter experts, training them as “change agents”
  • Strong leadership skills, with demonstrated project management skills.
  • Ability to organize and manage multiple large-scale and complex projects
  • Ability to set and meet tight deadlines
  • Ability to handle multiple tasks simultaneously
  • Overall sound business acumen with the ability to find the simplest, best path to solutions
  • Advanced analytical and creative thinking skills
  • Demonstrated competence in collecting and analyzing data, and developing appropriate conclusions and recommendations.
  • Extensive experience in analyzing business processes
  • Demonstrated experience in business process modeling, as well as in process improvement methodologies and tools.
  • Exceptional interpersonal and communication skills, including oral, written, facilitation, mediation, collaboration, and presentation skills
  • Ability to communicate effectively with and influence individuals at all levels of the organization.
  • Exceptional negotiation and interviewing skills
  • Proven track record of interacting with all areas of the business
  • Proven facilitator of process improvement and change management
  • Proven ability to work within and independently facilitate cross-functional teams and work groups.
  • Ability to work independently as well to work effectively in a team-based environment.

Required Experience

  • Bachelor’s Degree in Business, Finance, Strategic Planning or technology-related discipline.
  • Graduate Degree in a Business-related discipline is preferred.
  • Minimum of 8 years of experience in a business-related field or analytical function.
  • Minimum of 5 years of increased responsibility leading process improvement projects.
  • Process improvement systems certification in Six Sigma, Lean or other BPI methodology.
  • Certification in a Project Management discipline, such as Project Management Professional (PMP) is preferred
  • Utility industry experience preferred; NYPA experience a plus.

Job Location

White Plains, New York, United States

Position Type


Posted 06/12/2017

Six Sigma Black Belt Director

Position Located in Lewes, DE
Full Time Exempt Employee


Beebe Healthcare has become the premier healthcare facility in Sussex County, serving a thriving beach and vacation resort area and a growing year-round population. Beebe Healthcare offers you a unique opportunity to not only love what you do, but love where you live and work! Located in beautiful historic Lewes, Delaware, near Rehoboth Beach, Beebe Healthcare offers an array of inpatient, outpatient, emergency, and diagnostic services.


Bachelor’s Degree in business/healthcare administration, business management, Engineering, Quality Management or related field required. Minimum 2 years direct application of the Lean methodology or equivalent process improvement experience in a healthcare setting. Must be trained in the tools, principles, and techniques associated with Lean Process Improvement. Previous experience in project management and directing project teams is required. Lean – Black Belt Certification required.


The chief responsibility is to develop and administer Beebe’s Lean Process Improvement Program which will oversee and facilitate projects to streamline operations as well as reduce cost and complexity across the organization.

Our employees play a pivotal role in our continued success. Attracting and retaining the best healthcare professionals is Beebe Healthcare’s top priority. We offer an excellent patient-focused environment, exciting career opportunities, and leading-edge technology with supportive, progressive leadership. Joining Beebe Healthcare means joining an exciting healthcare team that is deeply committed to the community. Join us to take advantage of our excellent benefits and compensation package.

Please visit our website to apply online, and for more information and detailed job descriptions.


Phone: 302-645-3336
Email employment@beebehealthcare.org
424 Savannah Road, Lewes, DE 19958

Posted 05/26/2017

Job Title: Sr IT Project Manager/Six Sigma Black Belt

SALARY: $82,000.00 – $105,000.00 Annually

OPENING DATE: 05/17/17 CLOSING DATE: 06/18/17 06:00pm MST

DIVISION: IT Services DEPARTMENT: Finance and IT

PURPOSE: Are you seeking “More Than A Paycheck”? Come join in the digital transformation at Jeffco!

At Jefferson County (Jeffco) IT Services (ITS) we are shaping the role technology plays in government. If you’re an experienced project manager with Six Sigma Black Belt certification wondering what your next challenge will be, look no farther. In order to be successful in our organization the right candidate will be a team player, self-motivated, energetic, and goal oriented.

At Jeffco project managers plays in integral role in ensuring project success from initiation through closing. The Senior Project Manager/Six Sigma Black Belt will plan and manage medium-to-large cross-organizational projects of significant magnitude which are primarily focused on process improvement. The position requires business management acumen and must demonstrate strong leadership, organizational and time management skills, as well as have strong communication and client service skills. The candidate must be a dynamic facilitator able to work with a diverse set of projects and teams, with varying needs and goals.

A career with Jefferson County Government offers the best candidates career growth and a diverse workforce. More than a paycheck, your job enriches the lives of the citizens of Jefferson County. Jefferson County offers great benefits, plentiful holidays, and now is a major stop along RTD’s new Light Rail West Line.

About Jefferson County Colorado:

Living and working in Jefferson County offers the quintessential Colorado lifestyle sought after by many. Residents enjoy easy access to mountain activities such as hiking, skiing and rafting, while also being able to take advantage of the eclectic amenities offered by the greater metropolitan Denver area. It’s a place where the great plains meet the Rocky Mountains with some of the most magnificent scenery in the country. We have rolling grasslands and craggy rock formations, natural foothills, rugged mountains and tumbling mountain streams. Jefferson County, commonly called Jeffco, is the fourth most populous of the 64 counties of the State of Colorado. Located along the Front Range of the Rocky Mountains, Jefferson County is adjacent to the west side of the state capital, Denver. The total county population is 534,543 according to the 2010 census.


  • Employ Six Sigma methodology and analytics into assigned projects.
  • Analyze business processes in order to support more efficient decision making and operations.
  • Identify process gaps and organizational inefficiencies using six sigma process improvement methodologies.
  • Document business process solutions using industry standard flowcharting and documentation conventions in the form of service requests, requirements and specification documents, business process modeling
  • Develop and implement quantitative and qualitative methods for measuring the impact of process improvement
  • Prepare and present proposals, and business cases.
  • Successfully plan and manage multiple medium-to-large projects of significant magnitude in terms of complexity, cost, time-constraints, internal and external staffing, to completion.
  • Provide direction and leadership to project teams including assignment of individual responsibilities, tasks, and technical functions while supporting the Agile processes and self-organizing teams
  • Identify and manage risks and issues.
  • Prepare and present project deliverables including project management plans, schedules, risk management plans, status reports, budget plans, quality management plans, communication plans, work breakdown structures, and resource breakdown structures.
  • Manage relationships with project sponsors, team members, stakeholders and vendors as necessary.
  • Exceptional oral and written communication skills.
    Experience building collaborative working relationships with executives, customers, service managers, teams, and individuals.
  • Strategic thinker with a strong grasp of emerging technology, social media, digital, and mobile trends.


Bachelor’s degree and a minimum of (3) three years, experience in full time project management and process improvement work, or equivalent. Prefer a major in computer science, information systems, information technology, software engineering, business, or project management and (5) years of experience or more. Six Sigma Black Belt Certification Highly Preferred.

One or more of the following also preferred: Project Management Professional (PMP), Certified Scrum Master (CSM) or Certified Scrum Product Owner (CSPO)


Must have valid driver’s license, if you are from out of state, you must obtain a valid Colorado driver’s license within 30 days of hire date and you must not have any major violations, nor more than one DUI, DWI, DWAI conviction in the past three years.

Relocation benefits are not available.

www.jeffco.us/jobsApplication Link

Offer of employment contingent on criminal background, Motor Vehicle Record check and education verification. An Equal Opportunity Employer

Posted 04/26/2017

Job Title: Director Process Engineering – Lean Six Sigma

Company: Target

Location: Minneapolis, MN


Director Process Engineer will work to lead, alongside change leaders from the business, to redesign end-to-end processes and deployment of the lean system to a process or business area (e.g. business areas include: Merchandising, Stores, Supply Chain, and Business Support). Through their leadership, Process Engineering Experts will create an environment that promotes continuous improvement of business processes, increases consistency, reduces guest pain points and empowers team members to enhance the value of the service they provide to guests.


  • Leads process diagnostics to identify impactful opportunities for operational improvements across end to end value streams
  • Supports change leaders through each phase of deployment, including the development of a process-specific plan for design, pilot, and sustain phases
  • Coaches process teams and change leaders on the standard lean systems, tools, techniques, mindsets and behaviors
  • Delivers lean system training and leadership coaching to process teams and change leaders
  • Enables implementation at scale
  • Develops impact objectives and progress tracking mechanism against objectives
  • Utilizes problem solving efforts on key projects to improve quality, reduce cost and eliminate waste
  • Provides leaders with project status updates, feedback, and appropriate reporting on key process focused objectives


  • Bachelor’s degree
  • 10+ years of retail or operations consulting (Bain, BCG, PwC, etc) role
  • Knowledge and deep experience with Lean (certification preferred)
  • Demonstrated ability to coach and train all levels of leaders
  • Willing to take risks, challenge the status quo and work under ambiguous circumstances
  • Able to use data to influence senior leaders and defend his/her perspective
  • Ability to structure ambiguous problems, analyze complex processes, synthesize data and results, and drive toward insight and solutions
  • Strong problem solving and analytic skills (e.g. can conduct root cause analysis, make recommendations, and track results
  • Strong written, oral, communication and presentation skills required (including comfort with Excel and PowerPoint)
  • Deep knowledge of process undergoing lean deployment
  • Ability to build a strong network within Target; has the ability to leverage resources and relationships to get things done
  • Empathetic; ability to inspire team members and leaders to achieve results
  • Competent in project management; has the ability to manage tight deadlines
  • Passionate about leading process improvement and applying lean techniques in different environments to deliver greater value to the guest
  • Desire to learn new capabilities and enable others to do the same
  • Ability to influence others and manage difficult situations
  • Awareness of and willingness to overcome the cultural challenges in every lean project


  • Master Black Belt/Green Belt Certified or demonstrated knowledge of Lean or Six Sigma
  • Advanced degree

Apply Online:


Posted 04/10/2017

Job ID: R3934 Lean Customer Value Consultant

Location: WI Madison Natl HQ


The Lean Customer Value Consultant creates practices, methods, and tools related to the design and implementation of the American Family lean process management discipline. Coaches business partners to enable employees at all levels to help the company achieve its vision through aligning processes and decision making with customer value drivers. Partners with organizational leaders to identify how best to drive lean process maturity and cultural change within and across value streams.

Job Description:

Primary Accountabilities
Business Process Improvement Program Management (50%)

  • Leads implementation of the Lean Management System in designated areas of the organization; including, business assessment, value stream scoping, project selection, and implementation of standard work, leader standard work, and visual management systems.
  • Collaborates with key business partners to implement accountability methods and people systems that support implementation and sustainability of the Lean Management System.
  • Acts as the primary contact and resource in all phases of the Lean Management program.
  • Acts as liaison between various areas within American Family on a given Lean program, ensuring effective integration and communication across value streams.
  • Leads the development and implementation of complex process experimentation and piloting.
  • Works cross-divisionally to determine goals, customer expectations and improvement strategies.
  • Manages programs of varying complexities, and/or many concurrent projects with complex resource interdependencies.
  • Promotes orderly decision making in regards to projects among a diverse group of people with differing attitudes and objectives.
  • Leverages available project management software tools and divisional resources to help plan and manage projects or programs to successful completion. Assists and holds team members accountable for their sections of the overall work plan.
  • Creates and manages integrated program and project implementation plans. Consults with project team during plan development to ensure that issues are identified and addressed. Works with other divisions to identify dependencies and interactions between and within value streams.
  • Identifies, catalogs, and communicates milestones, critical paths, risk areas, and contingency plans.

Expert Resource and Mentor (30%)

  • Provides project selection, initiation, and documentation support to process improvement project leads companywide.
  • Provides ongoing support and mentoring throughout all project phases on business process management and improvement concepts, methods and tools.
  • Assists process improvement project leads companywide with change management strategy development and execution.
  • In conjunction with Education, identifies appropriate content and certification regarding business process improvement training.
  • Serves as mentor and subject matter expert for other employees seeking certifications in business process management related disciplines.
  • Mentors and assists employees inside department with business process management concepts and methodologies as is needed.

Business Process Improvement Methodology and Governance (10%)

  • Leverages industry trends and methodologies to advance American Family practices in the area of Lean Management Systems.
  • Collaborates with other divisional practitioners to maintain consistency and leverage experiences for continuous improvement of methods and tools.
  • Establishes and leads the governance program and the variance approval process to ensure adherence to Lean Management System standards.
  • Establishes and executes a process to prioritize business process improvement projects based on impact and alignment with strategic goals.
  • Identifies, documents and oversees development of strategic business processes companywide.

Change Management (5%)

  • Creates awareness of, and urgency around the need for change; acts as an agent of change for the organization.
  • Communicates proposed changes in a way that drives acceptance and ownership by stakeholders and removes barriers to successful and sustainable implementation.
  • Establishes controls that increase probability of creating lasting change.

Data Collection and Analysis (5%)

  • Performs statistical studies and root case analysis where appropriate to explain findings and recommend improvements.
  • Supports ongoing analysis of measurements to improve the effectiveness of key strategic processes.
  • Conducts special data collection including trend analysis and monitoring of data to determine root cause and ensure process consistency.
  • Develops and tests multiple hypotheses; repeatedly uses results from analyses to generate and answer new questions that lead to deeper understanding of the business issue(s) being studied.


Specialized Knowledge and Skills Requirements

  • Demonstrated experience providing customer-driven solutions, support or service
  • Demonstrated experience and expertise in leading process improvement efforts using methodologies such as Lean Management System or Six Sigma.
  • Demonstrated experience in leading large, cross functional, complex projects.
  • Demonstrated experience in successfully mentoring others in process improvement techniques.
  • Extensive knowledge and understanding of business process design, management and measurement.

Travel Requirements

  • This position requires travel up to 25% of the time.



Posted 03/27/2017

Job Title: Sr Business Process Analyst

Location: Indianapolis, IN

Job Description:

Interactions is changing the way businesses and consumers communicate by transforming frustrating experiences into productive conversations.

At Interactions, we have created an environment that is based on innovation, quick-thinking and abundant growth opportunities. Our employees are smart, hard-working and invested in the success of the company. We pride ourselves on our forward-thinking and innovation, and our ability to balance a start-up environment with a healthy work-life balance.

Working at Interactions is an opportunity to be part of the team that’s changing the way customer care is delivered.

To support our continued growth, Interactions is hiring a Sr Business Process Analyst. The Senior Business Process Analyst is responsible for the development and implementation of quality strategies, plans, and programs to support organizational goals and client requirements. The Senior Business Process Analyst provides expertise in analytical/statistical tools to management, process owners, users, and key stakeholders on effectiveness of controls and recommends procedural changes.

Job Responsibilities:

  • Responsible for the standardization of quality mechanisms that will assure service delivery accuracy of 95%.
  • Develop data driven quality methodology to identify operational, application and agent level opportunities for improvement.
  • Responsible for the quality of service delivered by Interactions.
  • Create and/or improve processes that add value to our customers.
  • Independently implement projects and sustain results using Lean and Six Sigma tools and methods.
  • Responsible for instructing, directing, developing standards that reduce errors.
  • Improve and optimize service delivery utilizing structured problem solving methodology, such as Six Sigma.
  • Review application transaction data to identify opportunities to improve completion rates.
  • Conduct and promote root cause analysis and recommend solutions to eliminate points of failure.
  • Implement and monitor policies and procedures to improve quality and maintain efficient operations.
  • Make recommendations for changes to ensure continuous improvement in quality results.
  • Manage key employee projects and initiatives that have a strategic and organization-wide impact.



  • Bachelor’s Degree in Business, Engineering or Information Technology or similar field.
  • Six to nine years of related experience.
  • Education and/or background in statistics.
  • Strong business acumen, quantitative and analytic thinking skills.
  • Excellent research and process improvement skills through gathering/analyzing data.
  • Innovative and creative thinking skills.
  • Proficiency in Microsoft Excel.
  • Strong written and oral communication skills.
  • Attention to detail.
  • Ability to handle sensitive and confidential information.
  • Ability to work independently with minimal supervision.

About Interactions:

Interactions is leading provider of speech and natural language technology that enables businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world. Founded in 2004, Interactions is headquartered in Franklin, Massachusetts with additional offices in Indiana, Texas, New Jersey, and New York. For more information, visit www.interactions.com


Nisha Shah

Sr Corporate Recruiter

Interactions LLC


774 235 0519

Posted 01/13/2017

Director – Lean Operational Improvement – Lewes, DE

Beebe Healthcare has become the premier healthcare facility in Sussex County, serving a thriving beach and vacation resort area and a growing year-round population. Beebe Healthcare offers you a unique opportunity to not only love what you do, but love where you live and work! Located in beautiful historic Lewes, Delaware, near Rehoboth Beach, Beebe Healthcare offers an array of inpatient, outpatient, emergency, and diagnostic services.

Director – Lean Operational Improvement (FT)

Full Time Exempt Employee

Requirements: Bachelor’s Degree in business/healthcare administration, business management, Engineering, Quality Management or related field required. Minimum 2 years direct application of the Lean methodology or equivalent process improvement experience in a healthcare setting. Must be trained in the tools, principles, and techniques associated with Lean Process Improvement. Previous experience in project management and directing project teams is required. Lean – Black Belt Certification required.

Overview: The chief responsibility is to develop and administer Beebe’s Lean Process Improvement Program which will oversee and facilitate projects to streamline operations as well as reduce cost and complexity across the organization.

To apply, please email applications directly to cduda@beebehealthcare.org.

Our employees play a pivotal role in our continued success. Attracting and retaining the best healthcare professionals is Beebe Healthcare’s top priority. We offer an excellent patient-focused environment, exciting career opportunities, and leading-edge technology with supportive, progressive leadership. Joining Beebe Healthcare means joining an exciting healthcare team that is deeply committed to the community

Join us to take advantage of our excellent benefits and compensation package.

Please visit our website for more information and detailed job descriptions. www.beebehealthcare.org

Phone: 302-645-3336
Email: cduda@beebehealthcare.org
424 Savannah Road, Lewes, DE 19958

Posted 11/9/2016

Sr. Process Analyst-Black Belt

The Sr. Process Analyst leads, facilitates, and manages cross-functional process improvement initiatives. Specifically use: value stream mapping, BAPs (business assessment process) and waterfall analysis to quantify ICW Group waste AND customer pain in order to improve business processes. Drives enterprise wide Lean and Six Sigma projects to deliver tangible measurements and results in the areas of continuous improvement.


– Conduct the required fact gathering and intensive quantitative and qualitative data analysis to document, quantify, and specify process re-engineering efforts. Conduct studies of operations, workflow processes and develop the most cost efficient or productive way for processes; focus on improving productivity or work methods reducing costs and improving risk management and control (Value Stream Mapping and BAPs).

– Drive adoption of the required processes. Responsible for directing and coordinating business change activities associated with process improvements and system changes to ensure smooth transactions for business unit managers.

– Measure and track the results of the managed projects over time to document the contribution of the CX function

– Serve as a catalyst to identify and recommend improved performance through: capacity planning, resource allocation, work simplification, staff scheduling, service level management, revenue enhancement, organizational design, consolidation, performance measurement systems, training, strategic planning, productivity improvement, and expense control.

– Provide training, guidance, mentorship, and leadership to ensure consistency of approach and quality control for all continuous improvement initiatives in ICW

– Develop and implement management planning and control systems to enhance managerial effectiveness by providing objective, qualitative and quantitative performance indices.


  • Bachelor’s Degree in Business, Accounting or Engineering. MBA or other advanced degree preferred or equivalent work experience.
  • Six Sigma Black Belt Certification
  • 7+ years of experience in managing and implementing process improvement efforts.
  • Exposure to the development of training curriculums on Lean Six Sigma from awareness through Belt Certification.
  • Experience using either JMP or Minitab, SAS, SPSS, R, etc.
  • Experience leading waterfall analysis projects, RTP calculations and DOEs
  • Knowledge of analytical problem solving tools including Statistical Hypothesis testing, Optimization heuristics, DMAIC, Six Sigma, Simulation, Queuing Analysis
  • Strong financial acumen with ability to create financial models used to support project selection and determine net project value to the P&L
  • Driven with a sense of urgency to achieve results
  • Strong ability to influence without authority.
  • Strong interpersonal and communication skills.
  • Excellent presentation abilities.
  • Ability to work with a high level of independence with strong collaboration and relationship management skills.
  • In-depth knowledge of transformation acceleration tools (facilitation and change management)
  • Experience in Statistics, Mathematics, Industrial Engineering, Operations Research, Management Science, Economics, or related field.
  • Passionate about Continuous Improvement and ability to make others successful