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 Six Sigma Courses inside the USA
Six Sigma and Lean courses in Atlanta, Austin, Baltimore, Boston, Chicago, Dallas, DC, Hawaii, Houston, Kansas City, Las Vegas, Los Angeles, Little Rock, Minneapolis, Nashville, New Jersey, Orlando, Phoenix, Philadelphia, Raleigh, San Diego, San Francisco, San Jose, Tacoma, Tampa, more |
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Six Sigma Courses Outside the USA
Six Sigma and Lean courses in Alberta, Bangkok, Brussels, China, Dubai, India, Indonesia, Japan, Lisbon, Malaysia, Milan, Prague, Singapore, South Africa, Switzerland, Taiwan, Toronto, Vancouver, more |
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Learn Online Self-Paced
DMAIC
• Define
• Measure
• Analyze
• Improve
• Control |
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Define
The Six Sigma DMAIC method is about “solving a problem with an unknown solution."  The problem (the “Y”) needs to be defined in concrete measurable terms with an operational definition. In the Define phase, the Six Sigma project team identifies a project based on business objectives and the customers of the process and their needs and requirements . The team identifies CTQs (critical to quality characteristics) that have the most impact on quality - separating the “vital few” from the “trivial many”- and creates a map of the process to be improved. .
“Six Sigma has the power to vastly improve processes. Don't waste these valuable resources. Identify and understand how you deliver on the promises of your brand and deploy your Black Belts intelligently where they are needed. The use of Y=f(x) analysis is one proven way to gain insight into an organization. If you don't understand how to deliver to your customers, eventually they will find someone who does!”
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