This two-day instructor-led Lean Agent Introduction certification program provides participants with a comprehensive overview of the principles of Lean Thinking. This course is applicable for both manufacturing and transactional (service) organizations.
Lean Agent Introduction training provides an introduction to process management and the basic tools of Lean, giving students a stronger understanding of processes, enabling each individual to provide meaningful assistance in achieving the organization’s overall objectives. Our Lean Agent Introduction certification improves:
- The effectiveness of employees in their support role of Six Sigma
- Personnel buy-in of Six Sigma
- Day-to-day workplace activities (resulting in a reduction of cycle times, improved quality, and less waste)
An individual who has received Lean Agent Introduction training has received introductory training in the fundamentals of Six Sigma. That individual gathers data, participates in problem-solving exercises and adds their personal experiences to the exploration process. Not only do they gain the skills necessary to identify, monitor and control profit-eating practices in their own processes, but they are also prepared to feed that information to Lean Agents and Lean Masters.
The Lean Agent Introduction Covers the Following Topics:
- Overview of the Lean Enterprise
- Integrating Lean & Six Sigma
- Muda (or Waste) Elimination
- Value Stream Mapping (Current and Future State)
- How to Conduct a Lean Vision Events (or Kaizen Events)
At the conclusion of this course, participants should:
- Understand that Lean and Six Sigma are highly complementary methodologies that work better together than alone. We offer the full scope of Lean and Six Sigma training and implementation support.
- Understand that Lean and Six Sigma are highly complementary tool sets, with a basic understanding of when and how to bring the two methodologies together to drive quick, breakthrough results
- Understand how to collect relevant data to describe their processes
- Understand the techniques to successfully apply Lean to transactional and administrative processes