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Recommendations:
From the FMEA & DMAIC phases
1.
Develop standard operations for:
a.
Serial number formats
b.
Log entry sequence
c.
Controlled inventory tagging
d.
Create visual aids at POU
2.
Develop a training program for SOPs
3.
Develop purchase spec for supplier P/W and data
4.
Coach TM’s on behavioral issues:
a.
Focus on task
b.
Allowing adequate time
c.
Verify quality of entry –
SOPs
d.
Encourage knowledge exchange between employees
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