Conclusion
Maintain 2-3 cycle time at Winston, by using new 
processes
Maintain 2-3 cycle time at TXU Electric, by implementing 
new process at HFH, for new service applications
Consistently maintain 10 business day cycle time
Train Habitat for Humanity to track results, and catch the 
process before it gets out of control
Formal hand-off to Habitat for Humanity 10/03
D
M
A
I
C
NO MORE GUESSING!