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 Six Sigma Courses inside the USA
Six Sigma and Lean courses in Atlanta, Austin, Baltimore, Boston, Chicago, Dallas, DC, Hawaii, Houston, Kansas City, Las Vegas, Los Angeles, Little Rock, Minneapolis, Nashville, New Jersey, Orlando, Phoenix, Philadelphia, Raleigh, San Diego, San Francisco, San Jose, Tacoma, Tampa, more |
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Six Sigma Courses Outside the USA
Six Sigma and Lean courses in Alberta, Bangkok, Brussels, China, Dubai, India, Indonesia, Japan, Lisbon, Malaysia, Milan, Prague, Singapore, South Africa, Switzerland, Taiwan, Toronto, Vancouver, more |
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Learn Online Self-Paced
DMAIC
• Define
• Measure
• Analyze
• Improve
• Control |
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Lean Training Locations - Atlanta - Dallas - DC - Kuala Lumpur - Orlando - San Diego - Singapore - Toronto - Penang
Lean Certification Programs - Lean Overview - Lean Yellow Belt - Lean Agent
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What is Lean?
"Lean" as defined by Wikepedia
"Lean" as defined by the MEP Network ...
"A systematic approach to identifying and eliminating the Eight Wastes (which are considered non-(customer) value adding activities) through continuous improvement by flowing the product at the 100% pull of the customer"
The Eight Wastes of Lean...
Waiting:
- Definition: The item/work in the process has stopped.
- Manufacturing examples: Machine downtime, bottlenecked operations, equipment changeover
- Service/Office examples: System downtime, system response time, approvals from others, information from customers
Defects:
- Definition: Any form of scrap, mistakes, errors or correction resulting from the work not being done correctly the first time.
- Manufacturing Examples: Production of defective parts, scrap or waste.
- Service/Office examples: Data input errors, design errors, engineering change orders and invoice errors.
Extra Processing:
- Definition: Having to do anything more than needed.
- Manufacturing examples: Taking unneeded steps to process the parts, inefficient processing due to poor tool and product design.
- Service/Office examples: Re-entering data, extra copies, unnecessary or excessive reports
Inventory:
- Definition: Any supply that is in excess, any form of batch processing. Producing more than customer demand.
- Manufacturing examples: Any excess inventory, batch processing.
- Service/Office examples: Office supplies, sales literature, batch processing transactions.
Excessive Motion:
- Definition: Movement of people.
- Manufacturing examples: Reaching for, looking for, or stacking parts, tools, etc.
- Service/Office examples: Walking to/from copier, central filing, fax machine or other offices.
Transportation:
- Definition: Movement of work or paperwork from one step to the next step in the process.
- Manufacturing examples: Move materials, parts, or finished goods into and out of storage.
- Service/Office examples: Movement of documents from site to site, office to office or in-basket to in-basket.
Overproduction:
- Definition: Producing more, sooner, or faster than is required by the next person.
- Manufacturing examples: Inventory piling up at a slower downstream step.
- Service/Office examples: Printing paperwork before it is really needed, purchasing items before they are needed, processing paperwork sooner than needed by the next person.
Underutilized Employees:
- Definition: People's creativity, ideas, and abilities are not fully utilized.
- Manufacturing examples: Losing ideas, skills, and improvements by not listening to employees.
- Service/Office examples: Limited employee authority and responsibility for basic tasks, management command and control.
Please Contact Us for more information on Lean Training, Programs, Project Support and Consulting.
More Information:
Does Lean Apply to Service (Transactional Processes)?
How a Lean Implementation Fits within the Six Sigma DMAIC Structure.
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