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Key Terms

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This page had only terms beginning with a Q.

 
Term Definition
Quality assurance, or QA Discipline (or department) of maintaining product or service conformance to customer specifications; primary tools are inspection and SPC.
Quality A broad concept and/or discipline involving degree of excellence; a distinguished attribute or nature; conformance to specifications; measurable standards of comparison so that applications can be consistently directed toward business goals.
Quality council Leadership group guiding the implementation of quality or Six Sigma within an organization; establishes, reviews, and supports the progress of quality improvement teams.


 
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