Six Sigma Training and Six Sigma Certification from SixSigma.us

Key Terms

This page had terms H-L.

Term	Definition
Handoff	Any time in a process when one person (or job title) passes on the item moving through the process to another person; potential to add defects, time, and cost to a process.
Histogram or Frequency Plot	Chart used to graphically represents the frequency, distribution and "centeredness" of a population.
Hypothesis statement	A complete description of the suspected cause(s) of a process problem
Improve	DMAIC phase where solutions and ideas are creatively generated and decided upon. Once a problem has been fully identified, measured, and analyzed, potential solutions can be determined to solve the problem in the problem statement and support the goal statement. See also Charter.
Input	Any product, service, or piece of information that comes into the process from a supplier.
Input measures	Measures related to and describing the input into a process; predictors of output measures.
Institutionalization	Fundamental changes in daily behaviors, attitudes, and practices that make changes "permanent", cultural adaptation of changes implemented by Process Improvement, Design or Redesign-including complex business systems such as HR, MIS, Training, etc.
ISO-9000	Standard and guideline used to certify organizations as competent in defining and adhering to documented processes; mostly associated with quality assurance systems, not quality improvement.
Judgment sampling	Approach that involves making educated guesses about which items or people are representative of a whole, generally to be avoided.

Six Sigma Training and Six Sigma Certification from Six Sigma.us